Food and Beverage Supervisor

Lucky Star Casino; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

The Lucky Star Casino is seeking a Food and Beverage Supervisor to oversee restaurant, kitchen and deli operations, ensuring service quality and guest satisfaction. You will lead and train staff, uphold health and safety standards, and represent the casino in a professional manner.

Responsibilities include supervising shifts, inventory management, product knowledge, and coordinating with the Food & Beverage Manager to maintain the highest standards of service.

Qualifications

• High school diploma or GED required.
• Cheyenne and Arapaho Gaming Permit required.
• Pre-employment drug test required.
• Strong math and computer skills.
• Excellent customer service and communication.

Responsibilities

• Train, supervise, and set an example for all staff to follow.
• Ensure a clean, safe, and organized work space.
• Communicate all issues or needs to F&B Manager in a timely manner.
• Maintain the highest level of integrity with the company, customers and fellow employees; holding yourself, and your co-workers to the highest standards.
• Understand and know products carried and price, as well as all applicable discount rates.
• Understand and comply with, at all times, all applicable health regulations, liquor laws and safety standards.
• Responsible for call in and substitution needs.
• Hold staff accountable for standards of service and uniform.
• Complete end of shift procedures and paperwork accurately for oneself and servers.
• Responsible for stocking all necessary supplies, pulling all necessary stock; as well supervising the stocking of all beverage carts.
• Represent the Casino in a professional and exemplary manner and promote the success of the casino to guests and staff alike.
• Any other duties deemed reasonable and necessary

Skills

Customer service

Communication

Computer skills

Math skills

Education

High school diploma or GED

Job description

The Food and Beverage Supervisor is under the direct supervision of the Food and Beverage Manager. The Food and Beverage Supervisor is to ensure the quality and professionalism of our food and beverage service in the restaurant, kitchen and deli by supervising our staff thereby providing an atmosphere that exceeds our guest’s expectation.

Essential Duties and Responsibilities

This position includes, but is not limited to, the duties and responsibilities noted below:

• Train, supervise, and set an example for all staff to follow.
• Ensure a clean, safe, and organized work space.
• Communicate all issues or needs to F&B Manager in a timely manner.
• Maintain the highest level of integrity with the company, customers and fellow employees; holding yourself, and your co-workers to the highest standards.
• Understand and know products carried and price, as well as all applicable discount rates.
• Understand and comply with, at all times, all applicable health regulations, liquor laws and safety standards.
• Responsible for call in and substitution needs.
• Hold staff accountable for standards of service and uniform.
• Complete end of shift procedures and paperwork accurately for oneself and servers.
• Responsible for stocking all necessary supplies, pulling all necessary stock; as well supervising the stocking of all beverage carts.
• Represent the Casino in a professional and exemplary manner and promote the success of the casino to guests and staff alike.
• Any other duties deemed reasonable and necessary

Physical Job Requirements

• Must be able to move objects up to and exceeding 25lbs.
• Frequent bending, turning, kneeling, and stooping
• Exposure to hot and cold temperatures and fumes.
• Must be able to stand and walk for extended periods

Qualification Standards

• Must pass pre-employment drug test
• Must have high school diploma or GED equivalent
• Must maintain valid Cheyenne and Arapaho Gaming Permit
• Above average computer and math skills
• Excellent customer service and communication skills.

SALARY: Negotiable

The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.

If you are hired by the casino(s) you will be employed on an at-will basis. As an at-will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at-will employment.