Food and Beverage Supervisor

Kolter Hospitality, LLC.; Delray Beach (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Hyatt Place Delray Beach is seeking a Food and Beverage Supervisor to manage front desk and F&B operations. You will lead a team during shifts, ensure guests receive high-quality service, handle check-ins/check-outs, and coordinate event room setups according to BEOs.

The role emphasizes accurate financial reporting and policy compliance within a fast-paced hotel environment. The position offers full-time hours with an hourly wage and requires weekend availability.

Qualifications

• Experience in hotel front desk operations.
• Experience directing a small team is a plus.
• Strong customer service and problem-solving skills.

Responsibilities

• Supervise front desk operations during assigned shift.
• Ensure staff are familiar with hotel products and services.
• Handle guest issues courteously and resolve problems.
• Assist guests with check-in and check-out processes.
• Coordinate meeting room setup and servicing per BEO.
• Oversee Food & Beverage inventory and ordering.
• Maintain FIFO processes for Food & Beverage handling.
• Ensure compliance with company policies on finances and reporting.

Skills

Front desk operations

Team supervision

Customer service

Job description

Food and Beverage Supervisor# Food and Beverage SupervisorHyatt Place Delray Beach - Delray Beach, FL 33444## OverviewSalary Range$18.00 - $18.00 HourlyPosition TypeFull TimeJob ShiftAny## Description**Overview:** A Kolter Hospitality Lead Gallery Host delivers service excellence to our guests by encouraging a comfortable and welcoming environment that promotes quality service and guest satisfaction. This position is responsible for managing the front desk and food and beverage operations for the hotel.---***Performance Expectations:***1. Supervise front desk operations during assigned shift.2. Ensure front desk staff is familiar with hotel products and services.3. Handle all guest issues in a courteous and efficient manner ensuring problem resolution is satisfactory.4. Assist guests with check-in and check-out processes.5. Ensure meeting rooms are set up and serviced according to banquet event order (BEO)6. Responsible for Food & Beverage inventory and ordering7. Oversee FIFO (first in/first out) process with Food & Beverage8. Ensure company policies are adhered to, relating to financial record keeping, money handling and licensing including timely and accurate reporting of financial information.9. Ensure daily arrival of VIP’s, special request rooms, long stay guest rooms are pre-blocked in advance.10. Communicate with other departments to coordinate and follow up on all guest and room information.11. Report any items in need of repair.12. Follow all safety procedures while working.**Behavioral Expectations:*** Be effective and innovative in handling and solving problems in the workplace.* Remain positive and helpful while working in a fast-paced environment.* Committed to the success and growth of the company.* Act honorably, even when no one is watching.* Eagerness to grow and/or develop within the company* Passionately provide personalized guest serviceEqual Opportunity EmployerM/F/Veteran/DisabilityDrug Free WorkplaceKolter Hospitality Participates in E-Verify## Qualifications**General Requirements:**Able to work most weekends and holidays.Report to work on time and in proper uniform.Knowledge and/or ability to operate a computer.Experience: Previous hotel Front Desk experience. Experience overseeing/directing a team a plus.Education: None**Physical Requirements:**Ability to stand/walk for up to 8 hours.Occasional lifting, pushing and pulling**Kolter Hospitality is proud to be an Equal Opportunity Employer.** *Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Kolter Hospitality is a drug-free workplace. Pre-employment drug test and background check required.*