Food And Beverage Supervisor

French Quarter Inn; Charleston (WV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Free employee parking

Performance incentives

Career growth

Job summary

French Quarter Inn in Charleston, SC, is seeking a Food & Beverage Operations Supervisor to lead service teams across two luxury properties. You will report to the Director of F&B, elevate daily operations, and deliver world-class guest experiences with Southern hospitality and boutique energy.

The role requires at least 4 years in hospitality, 2 years in F&B service, and 1 year in leadership, along with proficiency in POS systems and MS Office.

Qualifications

• 4+ years in hospitality/guest service; luxury/boutique preferred.
• 2+ years of hands-on F&B service experience.
• 1+ year in a supervisory or managerial leadership role.
• Experience with POS systems (Toast or similar) and MS Office.

Responsibilities

• Lead, coach, and elevate service standards across the floor.
• Build and maintain an elite F&B team through hiring, onboarding, and training.
• Provide hands-on floor support during peak rushes and staffing pinch points.
• Oversee events and inventory in the 1,250 sq ft event space; ensure safety practices.
• Maintain strict food safety and sanitation protocols.

Skills

Hospitality experience

F&B service

Leadership

Communication skills

Physical stamina

Flexible schedule

Toast POS / POS systems

MS Office

Tools

Toast POS

MS Office

Job description

Wanted: The Ultimate Flavor & Hospitality Captain, Gold Standards, Southern Charm, Zero Parking Stress

Role: Food & Beverage Operations Supervisor

Properties: French Quarter Inn & The Spectator Hotel (91 total rooms of pure luxury)

Location:

Downtown Charleston, SC

Type:

Full-Time (35–50 hrs/week; PMs, Weekends & Holidays required)

The Vibe & The Pitch

If you live for the rush of a perfectly executed service, take pride in curated luxury standards, and want to level up your career in boutique hotel food and beverage—welcome home.

We’re hiring a Food & Beverage Operations Supervisor to keep the culinary and service energy high across two of Charleston’s most acclaimed luxury properties. Reporting directly to the Director of F&B, you’ll lead our service teams on the floor, elevate daily operations, and deliver world‑class experiences. Think high‑end boutique energy, zero corporate fluff, and genuine Southern hospitality.

Perks That Actually Matter

• $1,000 Tiered Sign‑On Bonus (Welcome to the family!)
• Free Employee Parking in Downtown Charleston (Yes, really. Say goodbye to parking garage fees.)
• Ongoing Performance Incentives (Your hard work pays off—literally.)
• Unmatched Career Growth: Leadership development aimed at AAA 5‑Diamond / Forbes 5‑Star luxury service standards in a premier boutique environment.

What You’ll Be Doing Day-to-Day1. Lead, Coach, & Elevate

• Build an Elite Team: Assist in hiring, onboarding, continuous training, and keeping team morale through the roof.
• Raise the Bar: Cultivate top‑tier service standards, upselling strategies, cost‑control practices, and flawless presentation among team members.
• Hands‑On Floor Support: Jump in alongside servers, bartenders, hosts, and kitchen staff during peak rushes or staffing pinches. You lead from the front, not behind a desk.
• Events & Inventory: Oversee inventory, supply controls, and smoothly execute events in our 1,250 sq. ft. event space.
• Safety First: Maintain strict food safety and sanitation protocols (ServSafe Manager Certification required/maintained).

Guest Relations & Quality Assurance

• Master of Guest Recovery: Address guest inquiries and feedback promptly, turning mild hiccups into lifelong brand loyalty with quick, empathetic resolutions.
• Quality Audits: Review guest satisfaction feedback and help implement continuous improvements.
• Interdepartmental Collaboration: Maintain clear communication with Front Office, Housekeeping, and Maintenance to ensure seamless guest experiences across the entire stay.

Who You Are

• Experienced: Minimum 4 years in hospitality/guest service (luxury/boutique experience strongly preferred).
• F&B Pro: Minimum 2 years of hands‑on food and beverage service experience.
• Leader: Minimum 1 year in a supervisory or managerial leadership capacity.
• Tech Capable: Comfortable with MS Office and point‑of‑sale/management platforms (Toast POS or similar preferred).
• Communicator: Top‑notch verbal and written skills with strong, proactive follow‑up habits.
• Physically Ready: Ability to stand, walk, or move for extended periods and lift/carry up to 50 lbs without assistance.
• Flexible Schedule: Ready to work days, evenings, weekends, and holidays as required by hotel occupancy.

Ready to Lead Charleston’s Finest F&B Team?

Bring your passion for luxury service, your leadership game, and your appetite for growth.

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Leadership: 1 year (Required)

License/Certification:

• SC Alcohol Certification (Required)