Food and Beverage Server Lead

Boyne Resorts; Snoqualmie Pass (WA); Presencial; USD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) discretionary match

Sick time accrual

Ally Health program

Descripción de la vacante

Boyne Resorts’ Summit at Snoqualmie is seeking a Lead Server to blend hands-on table service with team leadership on the floor. The role reports to the Food + Beverage Manager and requires at least one year of proven server experience for consistent guest experiences during peak periods.

The wage for this position is $22.50–$25.00 per hour plus tips; benefits are limited in this non-benefited role, with sick time, 401(k) discretionary match, and Ally Health program available.

Formación

• Strong communication and leadership skills, verbal and written.
• Diplomatic problem-solving skills with team members and guests.
• Ability to multitask and manage multiple leadership responsibilities under pressure.
• Obtain and maintain a Washington State Food Worker Card.
• Secure a Washington State MAST (alcohol servers) permit.

Responsabilidades

• Guide the team in following procedures and maintaining equipment, tools, and workspace standards.
• Accurately document required records per Boyne and Health Department standards.
• Proactively monitor and report equipment conditions.
• Optimize inventory management through strategic planning, counting, organization, and stocking.
• Monitor team productivity and implement training programs with ongoing coaching.
• Conduct evaluations and observations that identify growth opportunities and recognize achievements.
• Mentor team members in quality standards, food safety protocols, and sanitation best practices.
• Direct and motivate the team through high-volume periods with composure and efficiency.
• Lead by example through active participation in daily service operations.

Conocimientos

Leadership

Communication

Problem solving

Multitasking

Customer service

Descripción del empleo

Overview

The Lead Server combines hands-on table service with team leadership, mentoring servers while maintaining dining operations standards across the floor. This role reports to the Food + Beverage Manager and requires at least one year of proven server experience. Success in this role looks like a well-trained service team and consistent guest experience during peak periods.

Come work and play at Seattle's home mountain, the Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Responsibilities

Excellence in Execution

• Guide the team in following established procedures and maintaining equipment, tools, and workspace standards.
• Accurately document required records per Boyne and Health Department standards.
• Proactively monitor and report equipment conditions.
• Optimize inventory management through strategic planning, counting, organization, and stocking.

Develop Great People

• Monitor team productivity and implement training programs with ongoing coaching.
• Conduct evaluations and observations that identify growth opportunities and recognize achievements.
• Mentor team members in quality standards, food safety protocols, and sanitation best practices.

Attitude is Everything

• Direct and motivate the team through high-volume periods with composure and efficiency.

Serve First

• Lead by example through active participation in daily service operations.

Qualifications

Required

• Strong communication and leadership skills, verbal and written.
• Diplomatic problem-solving skills with team members and guests.
• Ability to multitask and manage multiple leadership responsibilities under pressure.
• Obtain and maintain a Washington State Food Worker Card.
• Secure a Washington State MAST (alcohol servers) permit.

Preferred

• Multilingual capabilities.

Join our team and enjoy The Summit Experience!

Wage and Benefit Info:

The wage for this positions is: $22.50 - $25.00/hr + Tips

This is a non-benefited role.

All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).

All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.

All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week.

It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.