Food and Beverage Server - Caribe Hilton

Hilton Worldwide, Inc.; Puerto Rico; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant beach-front resort as a Food and Beverage Server at Caribe Hilton in San Juan, Puerto Rico. Provide exceptional service to guests in a high-volume environment, requiring flexibility and a commitment to customer satisfaction. Enjoy competitive pay and a range of benefits including health insurance and paid time off.

Benefits

Health Insurance

Paid Time Off

Employee Stock Purchase Program

Mental Health Resources

Retirement Savings Plan

Qualifications

• At least 1 year of Food and Beverage Server experience.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries and ensure quality of food and beverage orders.
• Comply with hotel security and health regulations.

Skills

Customer Service

Bilingual

Flexibility

Job description

Job Description - Food and Beverage Server - Caribe Hilton (HOT0BMHZ)

Job Description

Food and Beverage Server - Caribe Hilton (

Job Number:

HOT0BMHZ )

Work Locations

Work Locations

: Caribe Hilton Hotel 1 San Geronimo Street San Juan 00901

The iconicCaribe Hilton is looking for their next Food and Beverage Server to join their team.

Located on a beautiful peninsula in San Juan, Puerto Rico, it is a vibrant destination beach-front resort! Sitting on 17 acres of tropical landscape, the resort is just a short distance from Old San Juan, the vibrant Condado district and the Puerto Rico Convention Center. Featuring a picturesque ocean-side boardwalk, 652 guest rooms and 65,000 square feet of meeting space.

In this position you need to have full availability to work any shift, am, pm or overnight. We are searching for a team player and someone who is customer service driven to provide a high qualify of service to our guests. You will spend most of your time on the floor with the team working in a high volume environment. The ideal candidate will have at least 1 year of Food and Beverage Server experience and be bilingual. Union experience is a plus!

Shift Pattern:Flexible schedule required. Rotating shifts throughout the week. Weekends and Holidays Required.

Pay Rate:$9.07 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to your pay when you need it through ADP

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!

Maternity and parental leave for eligible Team Members

Comprehensive Health Insurance coverage for you and your family for eligible Team Members

Mental health resources including free counseling through our Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Retirement Savings plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!