Bellperson - Caribe Hilton

Hilton Global in; San Juan (PR); On-site; Full time

Job summary

A renowned hotel in San Juan is seeking a Bellperson to provide exceptional guest service. Responsibilities include greeting guests, handling luggage, and ensuring a high standard of service. The ideal candidate is bilingual and has a positive attitude.

Benefits

Go Hilton travel program

Access to pay through DailyPay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan and company match

Qualifications

• Must be Bilingual; Speaks English and Spanish.
• Previous experience as a Bell person is advantageous.

Responsibilities

• Greet and escort guests to and from their accommodations.
• Retrieve and transport guest luggage.
• Respond to guest inquiries and requests.

Skills

Bilingual

Positive attitude

Communication skills

Ability to work under pressure

Job description

Bellperson - Caribe Hilton (Finance)

The famous Caribe Hilton is looking for their nextBellperson.

The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach.

Ideal Candidate must be Bilingual; Speaks English and Spanish and preferably has Hospitality and Customer Service experience.

Shift Pattern: Candidate will work rotating 11:00pm - 7:30am overnight shifts throughout the week. Rotating shifts throughout the week. Holidays and Weekends Required.

Pay Rate:$9.65 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment
• Handle receiving and dispatch of packages
• Log hotel guest packages
• Deliver group convention boxes
• Deliver guest amenities and special requests
• Assist guest with taxi transportation
• Complete guest room changes
• Follows hotel standards and procedures towards the guest, the team members and the community

What are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work flexible hours
• Ability to work under pressure
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bell person
• Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!