Food and Beverage Server

hilton garden inn; Gallup (NM); On-site; USD 23,000 - 32,000; Full time

Job summary

The Hilton Garden Inn Gallup is looking to add a breakfast server to the Food & Beverage team, offering a fun atmosphere and an entry-level path into hotel or food and beverage careers.

You will serve food and beverages, learn the menu, use the POS system, and help maintain a clean dining area while meeting Hilton standards.

Qualifications include being over 18 and able to obtain a state alcohol server license; prior food and beverage experience is a plus, and reliability is essential.

Qualifications

• Must be able to provide excellent customer service and support in a fast-paced dining environment.
• Experience in hospitality or guest-facing roles is a plus.

Responsibilities

• Serve food courses to guests.
• Set tables according to event standards.
• Provide menu knowledge to assist ordering.
• Use POS to record orders and process payments.
• Maintain cleanliness of dining and work areas.
• Ensure guest satisfaction with courses and beverages.

Skills

Customer service

Hospitality

Tools

POS system

Job description

The Hilton Garden Inn Gallup is looking to add a breakfast server to the Food & Beverage team! Work in a fun atmosphere and learn more about working in a hotel. This is a great entry-level position to embark on a hotel or food and beverage career or just generate some additional income.

This position is responsible for achieving and maintaining customer service and product quality standards in the restaurant. As a representative of the hotel, it is essential to serve food and provide service in accordance with Hilton standards.

Major Duties:

Serve food courses to guests.

Set tables according to type of event and service standards.

Obtain knowledge of the menu to provide ordering assistance.

Communicate special requests, recook orders and allergies to the kitchen to ensure accuracy of orders,

Utilize the point-of-sale system to record orders, bill and accurately establish a method of payment for each order.

Check in with guests to ensure satisfaction with each food course and/or beverages.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Maintain cleanliness of work areas, china, glass, etc., throughout the day.

Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, and side work including restocking items, turning off lights, etc.

Physical Requirements:

Read, write and visually verify information to accurately enter tickets.

Stand, sit, or walk for an extended period.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications:

Must be over age 18

Must have or be able to obtain a state alcohol server's license

Previous food and beverage experience a plus