Food and Beverage Server

Total-Management-Systems-1; Gallup (NM); On-site; USD 28,000 - 42,000; Part time

Job summary

Hilton Garden Inn Gallup is seeking a breakfast server to join the Food & Beverage team. This entry-level position offers an opportunity to begin a career in hotel or hospitality services and to earn supplemental income.

The role focuses on delivering high-quality customer service, serving meals, and upholding Hilton standards throughout shifts. Candidates should be able to work varied hours and maintain cleanliness and efficiency in a fast-paced dining environment.

Qualifications

• Must be over age 18.
• Must have or be able to obtain a state alcohol server's license.
• Previous food and beverage experience is a plus.

Responsibilities

• Serve food courses to guests.
• Set tables according to event type and service standards.
• Know the menu to assist guests with orders.
• Communicate special requests and allergies to the kitchen to ensure accuracy.
• Use the POS system to record orders, bill, and process payment.
• Check with guests to ensure satisfaction with food and/or beverages.
• Clear and reset tables; pick up trays and maintain a clean dining area.
• Maintain cleanliness of work areas and service areas; complete closing duties.

Skills

Customer service

Food & beverage service

Teamwork

Job description

The Hilton Garden Inn Gallup is looking to add a breakfast server to the Food & Beverage team! Work in a fun atmosphere and learn more about working in a hotel. This is a great entry-level position to embark on a hotel or food and beverage career or just generate some additional income.

This position is responsible for achieving and maintaining customer service and product quality standards in the restaurant. As a representative of the hotel, it is essential to serve food and provide service in accordance with Hilton standards.

Major Duties:

Serve food courses to guests.

Set tables according to type of event and service standards.

Obtain knowledge of the menu to provide ordering assistance.

Communicate special requests, recook orders and allergies to the kitchen to ensure accuracy of orders,

Utilize the point-of-sale system to record orders, bill and accurately establish a method of payment for each order.

Check in with guests to ensure satisfaction with each food course and/or beverages.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Maintain cleanliness of work areas, china, glass, etc., throughout the day.

Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, and side work including restocking items, turning off lights, etc.

Physical Requirements:

Read, write and visually verify information to accurately enter tickets.

Stand, sit, or walk for an extended period.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications:

Must be over age 18

Must have or be able to obtain a state alcohol server's license

Previous food and beverage experience a plus

Additional Questions

1. The hotel is open 24 hours a day, year-round. Please indicate any days of the week or times that you are not available to work.
2. Are you over 18 years in age?
3. Are you able to work multiple shifts (may include nights and weekends)?
4. Are you bilingual in English and Spanish or another language?
5. Are you legally authorized to work in the United States ?
6. Do you have a valid New Mexico Alcohol Server Certification?
7. When would you be available to begin working?
8. If you have any relatives/friends working for us please list the hotel in which they work.
9. This is a part-time position. Is this acceptable to you?