Breakfast Server — Entry-Level Hospitality Career

Total Management Systems, Inc.; Gallup (NM); On-site; USD 17,000 - 21,000; Full time

Job summary

Hilton Garden Inn Gallup is seeking a friendly breakfast server to join the Food & Beverage team. This entry-level role offers exposure to hotel dining operations and a chance to develop a hospitality career or earn extra income.

The position emphasizes guest service, accurate order taking, and teamwork in a fast-paced restaurant environment. Training will cover menu knowledge, POS usage, and adherence to Hilton standards for quality and service.

Qualifications

• Must be over age 18.
• Must have or be able to obtain a state alcohol server's license.
• Previous food and beverage experience a plus.

Responsibilities

• Serve food courses to guests.
• Set tables according to event and service standards.
• Obtain knowledge of the menu to assist with orders.
• Communicate special requests and allergies to the kitchen.
• Use POS system to record orders, bill, and process payment.
• Check in with guests to ensure satisfaction with meals and beverages.
• Clear and reset tables; maintain dining area cleanliness.
• Complete closing duties and side work, restocking items.

Skills

Customer service

Alcohol server license

Education

Age 18+

Job description

The Hilton Garden Inn Gallup is looking to add a breakfast server to the Food & Beverage team! Work in a fun atmosphere and learn more about working in a hotel. This is a great entry-level position to embark on a hotel or food and beverage career or just generate some additional income.

This position is responsible for achieving and maintaining customer service and product quality standards in the restaurant. As a representative of the hotel, it is essential to serve food and provide service in accordance with Hilton standards.

Major Duties:

Serve food courses to guests.

Set tables according to type of event and service standards.

Obtain knowledge of the menu to provide ordering assistance.

Communicate special requests, recook orders and allergies to the kitchen to ensure accuracy of orders,

Utilize the point-of-sale system to record orders, bill and accurately establish a method of payment for each order.

Check in with guests to ensure satisfaction with each food course and/or beverages.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Maintain cleanliness of work areas, china, glass, etc., throughout the day.

Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, and side work including restocking items, turning off lights, etc.

Physical Requirements:

Read, write and visually verify information to accurately enter tickets.

Stand, sit, or walk for an extended period.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications:

Must be over age 18

Must have or be able to obtain a state alcohol server's license

Previous food and beverage experience a plus

Additional Questions

1. The hotel is open 24 hours a day, year-round. Please indicate any days of the week or times that you are not available to work.

2. Are you over 18 years in age?

3. Are you able to work multiple shifts (may include nights and weekends)?

4. Are you bilingual in English and Spanish or another language?

5. Are you legally authorized to work in the United States ?

6. Do you have a valid New Mexico Alcohol Server Certification?

7. When would you be available to begin working?

8. If you have any relatives/friends working for us please list the hotel in which they work.

9. This is a part-time position. Is this acceptable to you?