Food and Beverage Runner

ASM Global-SMG; Grand Rapids (MI); On-site; USD 16,531 - 20,664; Part time

Job summary

ASM Global-SMG in Grand Rapids, Michigan is seeking a Runner for the Food & Beverage department. In this role, you will work closely with cashiers and kitchen staff to deliver food and beverage orders to guests during events, ensuring excellent customer service and timely delivery.

Qualifications include a High School Diploma or GED, with a preference for candidates who have some experience in food running. The position demands attention to detail and excellent communication skills as you assist with various catering tasks.

Qualifications

• At least 6 months of food running preferred.
• Ability to complete required pre-employment food and alcohol service training.
• Reading, writing, and verbal communication skills.

Responsibilities

• Provides friendly, courteous customer service.
• Ensures timely setup and delivery of all suite food and beverage orders.
• Collects cardboard and trash at the end of each event.

Skills

Excellent customer service skills

Positive attitude

Attention to detail

Education

High School Diploma or GED

Job description

Position Details

POSITION: Runner

DEPARTMENT: Food & Beverage

REPORTS TO: Premium or Concessions Manager

FLSA STATUS: Non-Exempt Hourly

THE ROLE

The Concession Runner is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guests at all games and other events.

Essential Duties and Responsibilities

• Provides friendly, courteous customer service.
• Ensures timely setup and delivery of all suite food and beverage orders.
• Delivers and assists in the placement of all event day food and beverage suite orders with the Suite Pantry and ensures timely delivery of such items.
• Assists with the breakdown of food items and service equipment in the suites and other catering areas after the event.
• Assists with the logging of all suites’ beverage stock in the appropriate logbooks after each event.
• Collects cardboard and trash at the end of each event.
• Assists with any pre-stocking for the suites.
• Assists with the setup in any aspect of the catering space as directed by management.
• Follows all event-service directions as directed in the pre-function meeting.
• Breaks down any aspect of the catering space as directed by management.

Qualifications

Education and/or Experience

• Must have a High School Diploma or GED.
• At least 6 months of food running preferred.
• Ability to complete required pre-employment food and alcohol service training if needed (TIP's, Servsafe certification).

Skills and Abilities

• Excellent customer service skills.
• Positive attitude.
• Knowledge of catering equipment, services, and terminology (may possess).
• Ability to take and follow direction, sometimes working independently.
• Attention to detail.
• Reading, writing, and verbal communication skills.
• May perform other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Working Conditions

Location: On Site - Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan.

Physical Demands

Physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Notes

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

EEO Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.