Food and Beverage Rotational

APK Cultural Exchange; Naples (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Naples Grande is seeking energetic F&B team members to deliver memorable guest experiences in a bustling restaurant environment.

You will greet guests, take orders, serve food and drinks, memorize menu items, answer questions, and promote hotel amenities while maintaining safety and hygiene standards.

Responsibilities

• Greet and make all guests feel welcomed to the restaurant.
• Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.
• Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
• Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
• Be continually aware of, and maintain, the highest standards of safety and hygiene.

Job description

F&B

In this position you will be creating positive memorable experiences. Guest service is the first and primary responsibility. Everything is done to delight guests.

You will be responsible of:

• Greet and make all guests feel welcomed to the restaurant.
• Take drink and food orders, process orders in a timely manner, serve orders and accommodate special needs/requests.
• Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
• Memorize menu items, recipes and daily specials in order to answer questions and make recommendations.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
• Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
• Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
• Be continually aware of, and maintain, the highest standards of safety and hygiene.

Naples Grande is looking for candidates who want to pursue F&B as their career goal and are looking to improve their leadership and skills development.