Food and Beverage Operations Manager

Massanutten Resort; Bloomer Spring (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Employee Stock Ownership Plan

Discount on resort amenities

Professional Development Opportunities

Job summary

Massanutten Resort is seeking an experienced Food & Beverage Operations Manager to elevate the restaurant operations across the resort. This role requires a dynamic leader who excels in a fast-paced environment and is passionate about delivering exceptional guest experiences.

You will oversee multiple dining operations, coach managers, and shape innovative food offerings. Key responsibilities include staff training, performance management, and ensuring compliance with health regulations.

We offer competitive benefits including paid time off, employee perks, and professional development opportunities.

Qualifications

• 3-5 years of food and beverage management experience required.
• Ability to understand and comply with ABC regulations.
• ServSafe Certification preferred.

Responsibilities

• Lead restaurant managers and ensure operational excellence.
• Monitor performance metrics and implement growth strategies.
• Oversee inventory management and product mix optimization.
• Develop and execute staff training and performance programs.
• Ensure compliance with health and safety regulations.

Skills

Excellent written and verbal communication skills

Attention to detail

Organizational skills

Proficient in Microsoft Office Suite

Food and beverage management experience

Understanding of ABC regulations

Knowledge of adult beverages

Job description

Massanutten Resort, McGaheysville, VA 22840, USA

Description

Food & Beverage Operations Manager

We are seeking a dynamic and experienced Food & Beverage Operations Manager to lead and elevate our restaurant operations across the resort. This role is ideal for a hands‑on leader who thrives in a fast‑paced environment and is passionate about developing teams, delivering exceptional guest experiences, and driving business performance.

As a key leader, you will collaborate with the Vice President of Great Eastern Purveyors to oversee multiple dining operations, coach and develop managers, and play a critical role in shaping innovative food and beverage offerings that appeal to both resort guests and the local community.

What You Will Do

• Lead and support restaurant managers across multiple locations, ensuring operational excellence
• Monitor performance metrics and implement strategies to drive revenue growth and cost control
• Oversee inventory management, purchasing, and product mix optimization
• Develop and execute staff training, leadership development, and performance management programs
• Partner with leadership on budgeting, forecasting, and long-term business planning
• Stay ahead of industry trends and introduce new products and concepts
• Ensure compliance with all safety, health, and ABC regulations
• Maintain a strong, visible presence in operations with a hands‑on leadership approach
• Build relationships with vendors, partners, and the local community

What We Are Looking For

Required Qualifications

• Excellent written and verbal communication skills
• Strong attention to detail and organizational skills
• Proficient computer skills (including but not limited to Microsoft Word, Excel, Outlook, and database applications)
• 3-5 Years of food and beverage management experience
• Understanding of ABC regulations
• Knowledgeable with adult beverages (beer, wine, and liquor)

Desired Qualifications

• Resort, hospitality, or tourism experience
• Industry‑specific knowledge of operations including point of sale systems
• Virginia ABC Manager Certification (or ability to obtain)
• ServSafe Certification

What We Offer

• Paid Time Off (PTO) & Holidays
• ESOP (Employee Stock Ownership Plan)
• Employee Perks (discount on resort amenities, dining, retail, travel packages, and more)
• Professional Development & Internal Training Opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.