Food and Beverage Manager

Hyatt Hotels; Wichita (KS); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hotel chain is looking for an Outlets Manager to oversee the operations of restaurant and bar outlets, ensuring stellar guest service and satisfaction. The ideal candidate will possess a strong background in hospitality management, exceptional communication skills, and the ability to handle multiple priorities while maintaining composure under pressure.

Qualifications

• Must be twenty-one (21) or older.
• Demonstrated experience in exercising confidentiality and integrity.
• Ability to meet deadlines without compromise.

Responsibilities

• Responsible for all Outlets functions and staff management.
• Work cooperatively with departmental leaders to meet guest expectations.
• Continuously strive to improve guest and employee satisfaction.

Skills

Microsoft Office Applications

Communication Skills

Mathematical Skills

Multitasking

Ability to Handle Complaints

Education

2-year degree in Hotel or Hospitality Management

Bachelor’s Degree in Hospitality or Business

Job description

Position Objectives

The Outlets Manager is responsible for all of the Outlets functions and staff. Areas of responsibility include Harvest Restaurant and Bar, Perks Market and In Room Dining. The Outlets Manager must work cooperatively with other departmental leaders to ensure guest expectations are achieved, including quality of food and service. The Outlets Manager will continuously strive to improve guest and employee satisfaction and maximize the financial performance of the department.

Qualifications

• Must be twenty-one (21) or older
• Must have a flexible schedule with the ability to work weekends and holidays
• Must have a 2-year degree from an accredited university in Hotel or Hospitality Management, Business Administration or other related degree; 2 years’ experience in the guest services, front desk, or related profession will be considered
• Demonstrated experience in exercising confidentiality and integrity

Education & Skills

• Preferred; Bachelor’s Degree in Hospitality, Business or other related field
• Required; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required; mathematical skills that require the ability to add, subtract, multiply and divide
• Required; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required; Ability to multi task, prioritize and handle conflicting demands
• Required; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required; Ability to meet deadlines without compromise