Food and Beverage Manager

The Ned & Ned's Club; New York (NY); On-site; USD 80,000 - 95,000; Full time

Job summary

The Ned & Ned's Club, a prominent members' club and hotel in NYC, is seeking a Food & Beverage Manager. This role involves overseeing service excellence, managing staff, and ensuring guest satisfaction within a fast-paced environment. Ideal candidates will have prior experience in a similar role and a commitment to fostering a collaborative work culture.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Paid paternity leave

Qualifications

• Preferred a minimum of 3 years of experience in a fast-paced and professional environment.
• Proven success as 'champion of the culture,' facilitating excellent communication and engagement.
• Team focused with an understanding of the bigger picture.

Responsibilities

• Oversee member, guest and employee satisfaction while maintaining standards.
• Responsible for running the floor during service and coaching staff.
• Collaborate with the Events & Membership team to ensure standards are met.

Skills

Collaboration

Effective communication

Customer service

Job description

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This range is provided by The Ned & Ned's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $95,000.00/yr

Direct message the job poster from The Ned & Ned's Club

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

The Property…

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, restaurant, lounge, and nightly live entertainment.

The Role…

We are on the lookout for a dynamic Food & Beverage Manager to join our team and report directly to the Director of Food & Beverage. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.

Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Key Responsibilities:

• Oversee member, guest and employee satisfaction while maintaining standards, exceeding financial and member experience goals.
• Demonstrate knowledge and proficiency of all applicable food and beverage laws and regulations as well as flawlessly executing The Ned’s sequence of service.
• Responsible for running the floor during service. This includes guiding and coaching the staff, solving guest complaints, and ensuring we are providing the highest level of service.
• Assist with administrative work – placing orders, paying invoices, organizing stockrooms, scheduling staff, recruitment, and various other tasks.
• Collaborate and assist with the Events & Membership team to ensure all Ned standards are consistently met for all events.
• Influentially lead daily operations while encouraging efficient and effective service standards that elevate member, guest, and staff experience.
• Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service.
• Work cross-functionally to effectively manage the successful execution of Club events and experiences.
• Champion the onboarding and training of new hires, as well as providing a welcoming experience for new staff.
• Build mutual trust, respect, and cooperation among fellow team members and across all departments.
• Monitor and maintain the productivity level of employees.
• Propose and persuade innovative channels to maximize revenue through food, beverage, and events.
• Partner with Membership to gather members’ feedback and develop initiatives that address and highlight concerns.

Requirements:

• Preferred a minimum of 3 years of experience in a fast-paced and professional environment.
• Previous experience as a Floor Manager, Server Captain, or Supervisor in a food forward and high-volume environment.
• Proven success of “champion of the culture,” facilitating excellent communication and engagement.
• Team focused with an understanding of the bigger picture and how you can contribute.
• Able to effectively manage different stakeholders.

Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast-paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
• Occasionally kneel, bend, crouch and climb as required.
• Must be able to use step ladder
• Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k
• Referral bonus + competitive compensation
• Career development and career training
• Discounted family rates
• Family meals

Our Doors Are Yours to Open…

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Hospitality

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid maternity leave

Paid paternity leave

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Director, Restaurants (One World Observatory)

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