Food and Beverage Manager

Northgate Resorts Jellystone Park; Breaux Bridge (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Vacation discounts

Daily pay

401k match

Medical, dental, vision

Job summary

Northgate Resorts Jellystone Park seeks a Food and Beverage Manager to lead all on‑site dining operations at our camp‑resort. This role manages team members, handles payments, and ensures superior guest experiences while observing budgets and performance across outlets.

The position reports to the Assistant General Manager and requires strong leadership, a focus on quality, and compliance with food safety standards.

Qualifications

• Minimum of 5 years’ experience in food service management or equivalent.
• Bachelor’s Degree in Hospitality, Business Administration or equivalent, preferred.
• State required certifications or ability to obtain upon hire.
• Responsible Management of Alcohol certificate or ability to obtain upon hire required.

Responsibilities

• Manage daily operations of on‑site dining options to ensure high‑quality guest experiences.
• Lead and develop food and beverage team, including hiring, training, and scheduling to meet labor budgets.
• Oversee menu design, marketing, and customer service to drive revenue and guest satisfaction.
• Monitor food safety, sanitation, cash handling, and SOP adherence across outlets.
• Collaborate with camp‑resort teams and home office on projects and service recovery.

Job description

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast‑moving organization.

The Food and Beverage Manager (age 18+) is responsible for the daily operations of all on‑site dining options at a Northgate Resorts camp‑resort, ensuring a lasting and delicious experience for all of our guests. Duties include managing team members to ensure spectacular customer service, handling payments, observing budgets, and assessing all on‑site dining outlets’ performance. This management position reports to the Assistant General Manager.

DUTIES & RESPONSIBILITIES

Marketing

• Northgate Resorts values the relationships we can build with our surrounding communities. We strive to create connections to strengthen and spotlight local businesses when suitable. This role requires a candidate with creative thinking skills and a knack for community engagement – know of a local farmstand or bakery? Bring ideas like this and many others with you!
• Assists with developing a marketing strategy to promote food services in a fun and creative way
• Assists with menu design and plate presentation
• This function requires managerial specializations that focus on hiring and developing employees to become more valuable. Our associates must be equipped to perform every task and be ready for any guest interaction to maintain superior industry standards. Skills expected include leadership, patience to teach and coach, and energy to approach employees with concerns in a productive manner.
• Offers outstanding leadership to a full food and beverage team;
• Hires, trains, and schedules food and beverage staff members to ensure labor budgets are met;
• Assures those standard operating procedures are adhered to;
• Monitors and maintains compliance with food safety and sanitation standards;
• Monitors cash drawers and ensure cash handling procedures are followed;
• Ensures outlets are in tip‑top shape for guests of the camp‑resort (upkeep and cleanliness of all food and beverage equipment and facilities);

Revenue Management

• When performing this duty, one will employ disciplined analytics to help predict guest behaviors at a micro‑market level. The employee will use this information to optimize product availability, quality, and price to maximize revenue growth.
• Assists with developing an operating budget for each department revenue outlet;
• Monitors and takes action to help achieve sales and cost goals;
• Monitors purchasing to ensure proper quantity and quality for items;
• Assures the best quality food, beverage, and customer service is offered;
• Maintains the inventory of food and supplies;

Other Essential Duties

• Completes required reports on a timely basis;
• Collaborates with camp‑resort team and home office departments;
• Coordinates and oversees various projects from start to finish;
• Responds to guest inquiries using the company’s service recovery guidelines;
• Utilizes and learns the reservation system for daily planning; and,
• Participates in other projects and activities as assigned.

EDUCATION/TRAINING/EXPERIENCE

• Minimum of 5 years’ experience in food service management or equivalent;
• Bachelor’s Degree in Hospitality, Business Administration or equivalent, preferred;
• State required certifications or ability to obtain upon hire;
• Responsible Management of Alcohol certificate or ability to obtain upon hire required.

QUALIFICATIONS/REQUIREMENTS

• Strong attention to detail, speed, and accuracy
• Ability to multi‑task and work in a fast‑paced environment
• A strong work ethic and a positive attitude
• Required to work nights, weekends, and holidays
• Work with minimal supervision
• Food photography skills are a bonus!
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management

ESSENTIAL PHYSICAL DEMANDS

• Push, pull or lift up to 50 lbs
• Must be able to remain in a stationary position, occasionally in warm temperatures
• Occasional exposure to hot equipment and oil throughout the workday
• Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
• Able to manipulate fingers, hands, and arms to reach, carry, serve, etc.

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Northgate is also a proud participant of the E‑Verify Program. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company.

We are a team of fun seekers, out of the box thinkers, and creators of unforgettable experiences!

Northgate Resorts was founded in Grand Rapids, Michigan in 2013. Since then our team has grown to thousands of talented individuals serving millions of campers each and every year. We love what we do, which is only possible because of our incredible team! And we are always looking for individuals to join us.

Perks & Benefits of Working At Northgate Resorts

Apart from amazing locations both at our campgrounds and home office, stellar teams, and more, check out what Northgate Resorts has to offer.

*Below benefits do not apply to all employees. To see a full list of benefits talk to your manager during the hiring process.

01.

VACATION DISCOUNTS

Enjoy the park plus give your family and friends deep discounts during the season.

02.

Daily Pay

Get paid more frequently with our daily pay schedule.

03.

EMPLOYEE APPRECIATION

Free lunch in the summer, shout outs from your coworkers, and more.

04.

401k MATCH

Start saving for retirement with a 401k plan and matching contribution.

05.

MEDICAL, DENTAL, VISION

Pick the plans that work for you and enjoy partial coverage for all health insurance.

06.

Enjoy coverage for your furry friend with our latest benefit of pet insurance.

What is a work camper? Simply put: It’s someone who works and camps at our resorts for short‑term or seasonal periods. Work campers earn their standard wages and receive a discount on their campsite, in exchange they commit to being available for work as required.

Northgate Work Campers

• Receive a 20%* discount on your seasonal site.
• Earn credit towards your site balance per hour worked.
• All of the perks of being a Northgate Resorts Team Member.
• Save gas & time on your daily commute.
• Embrace the, “work hard, play hard” lifestyle!

We are looking for Work Campers who bring a strong work ethic, award winning customer service, and a taste for fun.

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for Work Campers who bring a strong work ethic, award winning customer service, and a taste for fun.

Northgate Resorts offers a wide range of internships that provide students with hands‑on hospitality experience while directly contributing to creating family camping memories for our guests. Internships in departments such as marketing, operations, revenue, and more.

Northgate is more than a Campground. It’s an amazing Camp-Resort for families looking to disconnect from the world’s distractions and reconnect with each other while nestled in beautiful scenic outdoor settings. We are looking for College Interns who are looking to learn the skills needed to succeed in their career and who have a passion for collaboration, teamwork, and customer service. We employ interns at each of our Camp-Resorts and our Home Office.

At Northgate Resorts, we create memories that last a lifetime not just for our guests but for our international students as well. Students have the opportunity to discover what it’s like to live and work at one of our many campgrounds across the country.

Northgate looks to employ Students who love having a great time, and love to make our guests do the same. Northgate’s staff are more than just employees, our staff are a part of our extended family. Come be a part of all the fun we are having!