Food and Beverage Manager

AKA Hotels + Hotel Residences; Boston (MA); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

AKA Hotels + Hotel Residences in Boston is seeking an experienced F&B Operations Manager to oversee daily restaurant, bar, room service, and catering outlets within the property.

You will lead staff, manage menus with culinary teams, control inventory and costs, ensure guest experience, and maintain hygiene and safety standards, collaborating with other departments for events and service excellence. This is an on-site role in a dynamic hospitality environment.

Qualifikationen

• 2+ years of F&B leadership experience in a hotel.
• Proficient with PMS and POS systems.
• Strong communication and leadership abilities.

Aufgaben

• Oversee daily F&B operations across outlets, restaurants, bars, room service and events.
• Recruit, train, and supervise staff; conduct performance evaluations.
• Collaborate with chefs for menu planning aligned to guest preferences and profitability.
• Monitor inventory, control costs, and participate in budgeting and forecasting.
• Enhance guest experience and address feedback in coordination with other departments.
• Ensure hygiene, health, and safety compliance through regular training and inspections.

Kenntnisse

Communication

Leadership

Organization

Customer focus

PMS software

POS software

F&B leadership

Tools

PMS software

POS software

Jobbeschreibung

Daily Operations Management

F&B Managers supervise all food and beverage outlets within a hotel, including restaurants, bars, room service, and event catering. They ensure smooth service delivery, timely opening of outlets, and adherence to service standards

Staff Management and Training

They recruit, train, and supervise staff, conduct performance evaluations, and maintain high service standards. Leadership and delegation skills are essential to manage diverse teams effectively in a union environment

Menu Planning and Development

Collaborating with chefs and culinary teams, F&B Managers design menus that align with guest preferences, seasonal trends, and profitability goals. They balance creativity with operational feasibility

Inventory and Cost Control

Monitoring inventory, managing supplier relationships, and implementing cost-control measures are critical to minimize waste and maximize efficiency. They also oversee budgeting, forecasting, and financial reporting for the department

Customer Service and Guest Experience

F&B Managers address guest feedback, resolve complaints, and ensure memorable dining experiences. In hotels, this includes coordinating with other departments for group events, room service, and special requests

Compliance and Safety

Maintaining hygiene standards and ensuring compliance with health and safety regulations is a key responsibility. Regular inspections and staff training on safety protocols are part of the role

Skills and Competencies

Successful F&B Managers require strong communication, leadership, organization, and customer-focused skills. They must be adept at using modern technology, such as property management systems (PMS) and point-of-sale (POS) software, to monitor operations, control costs, and optimize revenue. Must have 2+ years of F&B leadership experience in a hotel is preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.