Food and Beverage Host - Caribe Hilton

Hilton Worldwide, Inc.; New Mexico; On-site; USD 10,000 - 60,000; Part time

Job summary

An iconic hospitality brand is seeking a Food and Beverage Host to enhance guest experiences at a vibrant beachfront resort. This role offers the opportunity to welcome guests warmly, manage seating arrangements, and ensure high standards of service across various dining areas. With a flexible schedule and a commitment to teamwork, you will thrive in a supportive environment that values your contributions. Join a leading global hospitality company that prioritizes the well-being of its team members through innovative programs and benefits, making this an exciting opportunity for those passionate about delivering exceptional service.

Benefits

Go Hilton travel program

DailyPay access

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan and company match

Qualifications

• Commitment to high levels of customer service.
• Ability to work independently or as part of a team.

Responsibilities

• Welcome guests and coordinate seating arrangements.
• Manage table setups and ensure cleanliness of work areas.

Skills

Customer Service

Flexibility

Teamwork

Job description

Job Description - Food and Beverage Host - Caribe Hilton (HOT0BB97)

Job Number:

HOT0BB97

Work Locations

Caribe Hilton Hotel 1 San Geronimo Street San Juan 00901

The iconic Caribe Hilton is looking for their next Food and Beverage Host to join their team.

Located on a beautiful peninsula in San Juan, Puerto Rico, it is a vibrant destination beach-front resort! Sitting on 17 acres of tropical landscape, the resort is just a short distance from Old San Juan, the vibrant Condado district and the Puerto Rico Convention Center. Featuring a picturesque ocean-side boardwalk, 652 guest rooms and 65,000 square feet of meeting space.

Shift Pattern: Flexible schedule required. Rotating morning and afternoon shifts throughout the week.

Pay Rate: $10.50 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment.

What will I be doing?

As a Food and Beverage Host, you are responsible for seating guests and managing table set-ups to deliver an excellent Guest and Member experience. A Food and Beverage Host will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage table set-ups
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Host serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Commitment to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure