Food and Beverage Group Manager

Snowshoe Mountain; Snowshoe (WV); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Housing on-mountain employee housing

Medical Benefits - Minimal Essentials

401k plan available to employees 18+

Discounted lift tickets for friends &

Discounts on food & beverage locations

Pro Deals from major brands

Job summary

Snowshoe Mountain in Snowshoe, WV is seeking an experienced restaurant operations leader to drive standards of quality, service, safety and profit. You will recruit, hire, and train management and staff, while overseeing scheduling, payroll, and performance reviews to support day-to-day operations.

The role requires strong leadership, customer service, and compliance with health and safety standards, with on-mountain perks and on-site responsibilities. A High School Diploma or GED is required.

Qualifications

• Experience managing restaurant operations or hospitality teams.
• Strong leadership, scheduling, and budgeting skills.
• Excellent customer service and safety compliance.

Responsibilities

• Provides leadership and direction by managing quality, service, safety, and profit.
• Developing and implementing goals, policies, and objectives for operations.
• Assists in recruiting, interviewing, hiring and training management and staff.
• Handles payroll, scheduling and performance reviews.
• Oversees managers, supervisors and employees under direction and attends meetings.
• Conducts training seminars on tips, food handling, and related topics.

Skills

Leadership

Staff Management

Operations

Guest Service

Education

High School Diploma or GED

Tools

POS Systems

Payroll Software

Job description

Year Round

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Job Responsibilities

• Provides leadership and direction by:
  • Managing standards of quality, service, safety, and profit
  • Developing and implementing goals, policies, and objectives Overseeing all aspects of the operations under his/her direction
  • Assisting in recruiting, interviewing, hiring and training of management and staff
  • Carrying out all administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counseling and discipline
  • Overseeing managers, supervisors and employees under their direction Attending all meetings as required
  • Conducting training seminars (Tips, food handling, etc.)
• Ensures guest satisfaction by:
  • Assisting in the menu planning, analysis, and pricing
  • Coordinating additional staff needs for special events and conference center business
  • Inspecting outlet(s) and employees to ensure compliance with health, safety and state regulations Addressing guest feedback concerning outlets(s) service, presentation, quality of product and overall experience
  • Creating and implementing promotions, animation and special events for the outlet(s)
• Maintains profitability by:
  • Monitoring labor costs, cost of goods sold, and other costs. Contributing to the annual budget process and business plan
• Contributes to team effort by:
  • Accomplishing related results as needed

Education

• High School Diploma or GED

Preferred Experience

• 5 years of restaurant/business supervisory or management

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.