Food and Beverage Director

Embassy Suites by Hilton New York Manhattan Times Square; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The Food & Beverage Director at Embassy Suites by Hilton New York Manhattan Times Square leads the restaurant operations, including the Breakfast Buffet, with schedule flexibility to cover all shifts, including weekends. This role requires strong leadership to coordinate sub-departments and drive guest satisfaction.

You will plan and direct the department, recruit and train staff, monitor performance, and ensure financial objectives are met while maintaining high service standards.

Qualifications

• Some college and/or advanced training in food and beverage management plus 2-3 years of related experience, including supervisory experience.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law.

Responsibilities

• Plan and direct the administration of the Food and Beverage Department to meet strategic goals and daily needs.
• Describe, assign and delegate responsibilities across sub-departments; collaborate with reports.
• Develop, implement, and monitor schedules to achieve profitability.
• Recruit, schedule, and train new team members; coach, counsel, discipline as needed.
• Lead coaching and performance reviews; ensure policy adherence and compensation actions.
• Establish training programs and mentor staff for career development.
• Monitor guest experience; uphold service standards and conduct audits.
• Meet F&B financial objectives; analyze variances and take corrective actions.

Skills

Supervisory experience

Staff coaching

Schedule management

Education

Some college or advanced training in food and beverage management

2-3 years of related supervisory experience

Job description

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The Food & Beverage Director is responsible for the operations of our restaurant, including the Breakfast Buffet. Schedule flexibility is essential, as this leader will support all shifts within the food and beverage operation, including weekends.

Essential Functions:

• Plan and direct the whole administration of the Food and Beverage Department to meet the organization’s strategic goals and daily tactical needs of the operation
• Clearly describe, assign, and delegate responsibility and authority for the operation of the various food and beverage sub-departments, and collaboratively work with direct reports to achieve goals
• Develop, implement, and monitor schedules for the Food and Beverage Department to achieve a profitable result
• Manage the hiring, scheduling, and training of new team members. Manage daily the coaching, counselling, disciplining, and termination of team members as needed
• Responsible for coaching direct reports, monitoring the counselling and disciplining of team members by direct reports; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing company employment policies and procedures
• Plan and administer a training and development program within the department that will provide well-trained employees at all levels. Mentor and celebrate the advancement of those personswho are qualified and interested in career development
• Monitors the quality of the guest experience. Educates direct reports on, and enforces customer service standards; resolves problems; completes audits; identifies trends; determines system improvements; implements change (as necessary)
• Meets Food and Beverage financial objectives, controllable expenditures; analyzes variances; initiates corrective actions.

Qualifications:

Some college and/or advanced training in food and beverage management plus 2-3 years of related experience, including supervisory experience, or an equivalent combination of education and experience. Alcohol awareness certification and or food service permit or valid health/food handler card as required by local law.

Source: Hospitality Online