Casino Server

Real Estate Education Rocks; Sacramento (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company in Sacramento is seeking a dedicated food and beverage server to promote a superior dining experience. Responsibilities include greeting guests, taking and delivering orders, and ensuring satisfaction while adhering to California safety regulations. Applicants should possess excellent communication skills and a high school diploma or GED is preferred. The position requires obtaining a gaming license and a food handler’s card. Teamwork and a positive attitude are essential to succeed in this role.

Qualifications

• Excellent communication and interpersonal relationship skills are required.
• Ability to read and interpret safety rules and procedure manuals.
• Basic math skills for calculations.

Responsibilities

• Greet guests and take food and drink orders.
• Monitor and enforce responsible beverage service policies.
• Report unsafe practices to management.

Skills

Communication skills

Interpersonal skills

Basic math skills

Education

High school diploma or GED

Job description

To serve food and beverage to guests and team members in alignment with the mission and core values of the company.

Essential Responsibilities

All job duties are to be performed in accordance with Company Policies & Procedures, Safety Regulations and other legal regulations and requirements (California Health & Safety Code, Division 104, Part 7 - Retail Food). Essential responsibilities include the following and please note that additional duties may be assigned at a future date:

• Greet guests in a warm and friendly manner; take food and drink orders accurately; deliver food and drink orders in a timely manner; check back with guests often to inquire how their dining experience is progressing and to ensure satisfaction; maintain cleanliness throughout.
• Follow safe California Food Handlers guidelines.
• Promote teamwork efficiency by circulating the gaming floor and dining room for maximum availability, and assisting others, as needed.
• Monitor and enforce all the principles of RBS (Responsible Beverage Service), liquor license guidelines, and our company’s Alcohol Consumption policy.
• Provide a fun, superior gaming and dining experience by establishing and maintaining a good rapport with guests to promote continued patronage.
• Report unsafe practices or hazardous conditions to the CSM, Security or General Manager.
• Report to CSM or Security any individuals in the casino who appear to be underage, intoxicated, whose conduct appears to be illegal, or who poses a threat to the Company's operations.
• Attend annual AML/BSA training, as scheduled.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Excellent communication and interpersonal relationship skills are required. High school diploma or GED is preferred, but not required. A minimum of 1 year of related experience and/or training, or equivalent combination of education and experience is preferred, but not required.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or team members of organization.

Mathematical Skills:Basic math skills. Ability to accurately calculate addition, subtraction, multiplication and division in an efficient manner.

Reasoning Ability: The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Conditions of Employment

Must be able successfully pass a thorough background check from the City in order to obtain a Gaming License. Must be able to renew and maintain an active Gaming License according to the city’s requirements. Must be able to successfully obtain and maintain a current Food Handler’s Card. Must be able to successfully obtain and maintain a current Responsible Beverage Server (RBS) Certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be:

• Standing and Sitting: Constantly required to stand.
• Walking and Reaching: Frequently required to walk and reach with hands and arms.
• Climb, Balance, Crawl: Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Lifting: Regularly lift and/or move up to 25 pounds; occasionally lift and/or move up to 50 pounds.
• Vision: Close vision.