FOOD AND BEVERAGE BUSSER

Colusa-Casino-Resort; California; On-site; USD 21,000 - 30,000; Full time

Job summary

Colusa-Casino-Resort is seeking a Busser to support the restaurant front-of-house in a casino setting. The role emphasizes cleanliness, guest experience, and collaboration with servers and kitchen staff.

The ideal candidate will hold a High School diploma or GED, with 3-5 years in a front-of-house role preferred, and possess California Food Handlers and Alcohol Awareness Certificates. Ability to stand for long periods and lift up to 50 lbs is required.

Qualifications

• High school diploma or GED required.
• 3-5 years of front-of-house experience preferred.

Responsibilities

• Station setup and pre-shift preparation.
• Maintain cleanliness and assist servers with service.
• Support prompt delivery of food and beverages with servers.
• Clear and sanitize tables between guests and reset for new guests.
• Collaborate with staff to ensure smooth service operations.

Skills

Teamwork

Energy

Customer Focus

Interpersonal Skills

Efficiency

Physical Stamina

Education

High school diploma or GED

Job description

Position Summary:The Busser plays a critical role in supporting the restaurant’s front-of-house team within a casino setting. This position is responsible for maintaining cleanliness, assisting servers, and ensuring that every guest receives an exceptional dining experience. The Busser works closely with both front and heart-of-house personnel to provide efficient service and contribute to a welcoming environment.Essential Functions:Station Setup: At the beginning of each shift, obtain and prepare the assigned station, ensuring it is fully stocked with necessary items.Menu Knowledge: Develop and maintain knowledge of the menu, including ingredients, preparation methods, and availability of special requests, to assist guests and team members.Food and Beverage Service: Support the prompt delivery of food and beverages to guests, working closely with servers to ensure timely service.Side-Work: Perform pre-shift, in-shift, and post-shift duties, maintaining the cleanliness and readiness of the workstation.Table Maintenance: Clear tables quickly after guests leave, assisting servers with the removal of soiled dishes and glassware. Ensure tables are promptly sanitized and set up for new guests.Cleanliness and Safety: Address spills immediately and ensure any potential hazards are corrected to maintain a safe and clean environment for both guests and staff.Communication: Collaborate with servers, managers, and other staff to ensure smooth service operations. Report any issues to the manager-on-duty or supervisor promptly.Compliance: Follow all personnel and department policies and procedures to ensure compliance with safety and service standards.Miscellaneous Duties: Assist in other duties as directed by the Front of House Supervisor, contributing to the overall efficiency of restaurant operations.Alignment with and demonstration of the organization's Vision, Purpose, Values, and Commitments is an essential function and expectation of this position.Position Qualifications:Teamwork: Actively participate as a member of a team to meet and exceed goals.Energy: Maintain high activity levels and productivity, particularly during busy periods.Customer Focus: Prioritize the needs of guests and develop positive relationships to enhance the overall guest experience.Education and Experience:Education: High school diploma or GED required; restaurant experience or an equivalent combination of education and experience is preferred.Experience: 3-5 years of experience in a food and beverage front-of-house role preferred.Skills and Abilities:Interpersonal Skills: Strong communication and interpersonal skills to interact effectively with guests and team members.Efficiency: Ability to work in a fast-paced environment, particularly during peak periods.Physical Stamina: Capable of performing various physical tasks throughout the shift, including lifting and standing for extended periods.Certifications & Licenses:California Food Handlers CertificateAlcohol Awareness CertificateWork Environment and Conditions:Physical Environment: Primarily a well-lit, temperature-controlled environment, but exposure to smoke-filled or noisy areas may occur in the casino.Shifts: The role may require weekend, holiday, and extended shifts to accommodate the operational needs of the casino.Physical Demands:Standing/Walking: Frequently required to stand or walk throughout the shift.Lifting/Carrying: Occasionally required to lift or carry items up to 50 lbs.Pushing/Pulling: Occasionally required to push or pull objects weighing up to 50 lbs.Climbing/Squatting/Kneeling: May occasionally require climbing, squatting, or kneeling during shift duties.