Food and Beverage Attendant

WonderWorks Attraction; Pigeon Forge (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dynamic Basement Attendants to create memorable experiences at their indoor amusement park. This role involves engaging with guests, guiding them through thrilling laser tag battles, and assisting with arcade gameplay. You will also serve customers at a bustling café, ensuring their needs are met with excellent service. If you have a passion for entertainment and enjoy working in a lively environment, this position offers an exciting opportunity to contribute to a fun and educational experience for all ages. Join a team that values creativity and wonder in every interaction!

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to work any shift including nights, weekends, and holidays.

Responsibilities

• Greet and interact positively with all guests in the basement area.
• Assist guests with arcade games and maintain the prize counter.
• Take and prepare orders for guests in a high-volume café environment.

Skills

Excellent communication skills

Customer service skills

Ability to anticipate guest needs

Basic mathematical skills

Education

High school diploma or equivalent

Tools

Point-of-sale system

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.

WonderWorks Pigeon Forge is looking for Basement Attendants to join our team! Our Basement Attendants create WONDERful experiences for our guests by hosting thrilling laser tag battles, assisting with arcade gameplay, awarding arcade prizes to winners, and serving customers at our Cruisin' Cafe!

Responsibilities:

• Greet and interact positively with all guests that enter the basement area
• Act as a guide to the Laser Tag facility by explaining how the games work and the safety rules, demonstrating the function of the Laser Tag vest and gun, and preparing the guests for playtime
• Courteously respond to guest inquiries and comments by providing timely and accurate information about Laser Tag, arcade games, and other basement amenities
• Assist guests with arcade games
• Maintain the arcade prize counter for ticket redemption, ensuring redemption items remain stocked and organized
• Perform other duties as assigned
• Positively welcome, greet, and engage with all guests in the café area
• Take and prepare orders for guests in a high-volume environment
• Operate point-of-sale system to process guest orders
• Stock food and beverages according to FIFO methods and health code
• Ensure all tables and seating areas are clean and the condiment area is stocked

Qualifications:

• Excellent communication skills and customer service skills
• Ability to anticipate guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions
• High school diploma or equivalent preferred
• Previous themed entertainment experience is preferred
• Basic mathematical skills, as needed to make change
• Ability to lift and/or move up to 25 pounds
• Ability to stand, bend, and walk for prolonged periods

Job Types: Part-time, Seasonal

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular Attendance is required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.