Food and Beverage Associate

Round1 Entertainment Inc; Elizabeth (NJ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

1 hour arcade play per week

90 minutes bowling per week (shoes inc

1 hour karaoke/billiards per week

50% food discount per shift

Complimentary beverage per shift

Job summary

Round1 Entertainment Inc. is seeking a friendly, outgoing customer service associate to support food and beverage operations in a lively entertainment center.

You will handle POS transactions for food, drinks, bowling, karaoke, and arcade activities, while ensuring friendly, responsive service to guests. Requirements include a High School diploma or GED and availability on nights/weekends; 21+ for alcohol handling.

Qualifications

• High School diploma or GED required.
• 1–2 years of hospitality/retail experience preferred.
• Experience in a bowling/arcade environment preferred but not required.

Responsibilities

• Operate POS register for food and drinks and bar as needed.
• Prepare food and beverage items per company standards.
• Reset and bus seating area in food court.
• Wash and dry dishes and utensils.
• Open/close cash tills and maintain cleaning routines.
• Manage food and beverage inventory per store policy.
• Maintain proper refrigerator/freezer temperatures.
• Inventory plates, cups, and utensils per policy.
• Conduct restroom checks and laundering rags.
• Respond to customer requests politely with friendliness.
• Occasionally operate POS to collect payments and allocate bowling lanes, karaoke, arcade access.
• Other duties as assigned by Store Management.

Skills

Customer service

POS operation

Cash handling

Alcohol service

Inventory management

Food/beverage prep

Diligence and cleanliness

Education

High School diploma or GED

Tools

POS system

Job description

Are you into video games, bowling, or karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire!

This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department.

Please note you must have a High School Diploma or GED to apply.

Open availability, especially on nights and weekends, is preferred.

We require all staff that handles alcohol to be 21+.

Essential Duties:

• Operates POS register for food and drinks (includes bar register when directed).
• Prepares food and beverage items utilizing the policies and standards of the company.
• Resets and bus the food court seating area.
• Washes and dries dishes, glasses, and other cooking/food prep utensils.
• Conducts all opening and closing procedures. (Opens and closes cash tills, kitchen cleaning, etc.)
• Manages food and beverage inventory according to the store's policies and procedures.
• Maintains proper temperature for refrigerators and freezers.
• Manages plates, cups, and other utensil inventory according to the store policies and procedures.
• Conducts restroom checks and cleaning including laundry of rags.
• Responds responsively, and politely with a friendly demeanor to customers' requests.
• Occasionally Operates POS system to collect payments and allocate bowling lanes.
• Occasionally Operates POS system to collect payments and lends out facility and equipment. (Karaoke, billiards, darts, ping pong).
• Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
• Other duties and responsibilities assigned by Store Management.

Non-Essential Duties:

• Conducts alcohol and age restriction control by company policies.
• Conducts lost and found procedures according to company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Education/Experience:

• A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
• Experience in a bowling establishment is preferred, but not required.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle, feel, and reach with hands and arms. Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.

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