Food and Beverage Associate

Round1 Entertainment Inc; Philadelphia (Philadelphia County); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

1 hour to play arcade games

90 minutes of bowling per week

1 hour of karaoke/billiards per week

50% discount on food items

1 complimentary beverage

Job summary

Round1 Entertainment Inc. is hiring to deliver outstanding customer service in a bustling bowling/arcade environment. The role supports a Food and Beverage operation, handling orders, payments, and daily duties with a friendly demeanor.

Applicants should have a High School diploma or GED and 1–2 years in hospitality or retail. Night/weekend availability is preferred, with alcohol handling requiring 21+. Training provided as needed.

Qualifications

• High School diploma or GED required.
• 1–2 years experience in hospitality or retail preferred.
• Experience in a bowling establishment preferred but not required.

Responsibilities

• Operate POS register for food and drink orders and payments.
• Prepare food and beverages per company standards.
• Reset and bus seating in the food court area.
• Wash and dry dishes and utensils.
• Open/close cash tills and maintain cleanliness per procedures.
• Manage store inventory and refrigeration temperatures.
• Handle arcade/karaoke payments and equipment when needed.
• Provide friendly, responsive customer service.

Skills

Customer service

POS operation

Cash handling

Friendly demeanor

Education

High School diploma or GED

Tools

POS system

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department.

Please note you must have a High School Diploma or GED to apply. We require all staff that handles alcohol to be 21+. Open availability, especially nights and weekends, is preferred.

Essential Duties:

• Operates POS register for food and drinks (includes bar register when directed).
• Prepares food and beverage items utilizing the policies and standards of the company.
• Resets and bus the food court seating area.
• Washes and dries dishes, glasses, and other cooking/food prep utensils.
• Conducts all opening and closing procedures. (Opens and closes cash tills, kitchen cleaning, etc.).
• Manages food and beverage inventory by the store’s policies and procedures.
• Maintains proper temperature for refrigerators and freezers.
• Manages plates, cups, and other utensil inventory by the store policies and procedures.
• Conducts restroom checks and cleaning including laundry of rags.
• Responds responsively, and politely with a friendly demeanor to customers’ requests.
• Occasionally Operates POS system to collect payments and allocate bowling lanes.
• Occasionally Operates POS system to collect payments and lends out facility and equipment. (Karaoke, billiards, darts, ping pong).
• Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
• Other duties and responsibilities assigned by Store Management.

Non-Essential Duties:

• Conducts alcohol and age restriction control by company policies.
• Conducts lost and found procedures according to company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Education/Experience:

• A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required.
• Experience in a bowling establishment is preferred, but not required.
• Bartending experience preferred.

Work Environment:

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle feel, and reach with hands and arms. Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!