Food and Beverage Associate

Round1 Entertainment Inc; Millcreek Township (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Arcade play time

Bowling time

Discounted food

Complimentary beverage

Job summary

Round1 Entertainment Inc. seeks a friendly team member to deliver outstanding customer service in our food and beverage area within a bowling/karaoke arcade environment. You will handle POS transactions, prepare items, and assist guests with warmth and efficiency.

Responsibilities include opening/closing duties, inventory management, and ensuring safety and cleanliness while supporting other entertainment amenities as needed.

Qualifications

• High school diploma or GED required.
• Experience in hospitality or entertainment settings preferred.
• Ability to handle cash, operate a POS system and deliver friendly service.

Responsibilities

• Operates POS register for food and drinks and bar when directed.
• Prepares food and beverage items per company standards.
• Maintains cleanliness of the food court seating area and dining spaces.
• Manages inventory and ensures proper refrigeration temperatures.
• Opens/closes cash tills and performs closing procedures.
• Responds politely to customer requests with a friendly demeanor.
• Occasionally supports arcade, karaoke, bowling, and related activities.

Skills

Customer service

Cash handling

POS system operation

Food & beverage service

Education

High School diploma or GED

Tools

POS system

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire.

This position is responsible for providing exceptional customer service while supporting the operation of the Food and Beverage Department.

Availability for weekends and nightshifts is preferred.

We require all staff who handles alcohol to be 21+.

Essential Duties:

• Operates POS register for food and drinks (includes bar register when directed).
• Prepares food and beverage items utilizing the policies and standards of the company.
• Resets and bus the food court seating area.
• Washes and dries dishes, glasses, and other cooking/food prep utensils.
• Conducts all opening and closing procedures. (Opens and closes cash tills, kitchen cleaning, etc.).
• Manages food and beverage inventory by the store’s policies and procedures.
• Maintains proper temperature for refrigerators and freezers.
• Manages plates, cups, and other utensil inventory by the store policies and procedures.
• Conducts restroom checks and cleaning including laundry of rags.
• Responds responsively, and politely with a friendly demeanor to customers’ requests.
• Occasionally Operates POS system to collect payments and allocate bowling lanes.
• Occasionally Operates POS system to collect payments and lends out facility and equipment. (Karaoke, billiards, darts, ping pong).
• Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
• Other duties and responsibilities assigned by Store Management.

Non-Essential Duties:

• Conducts alcohol and age restriction control by company policies.
• Conducts lost and found procedures by company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Education/Experience:

• A High School diploma or GED.
• Experience in entertainment or hospitality industries is preferred, but not required.

Work Environment:

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods without breaks during busy times.
• In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100 lbs. with assistance is required.

Benefits:

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information.