Food and Beverage Assistant Manager

Washington Pavilion; Sioux Falls (SD); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

401K

PTO

Holidays

Free membership to Washington Pavilion

Tickets/discounts

Discount at WP Café on-site

Job summary

Washington Pavilion in Sioux Falls, SD seeks a Food & Beverage Assistant Manager to lead hourly staff, oversee scheduling, and ensure an exceptional guest experience across The WP Café, Parlour Ice Cream, Event Catering, and bar operations. This full-time, non-exempt role covers evenings and weekends, emphasizing teamwork, safety, and top service standards.

The role offers opportunities to manage multiple outlets, support administrative tasks, and contribute to a dynamic, guest-focused

Qualifications

• Experience in food & beverage, restaurant, hospitality, or customer service preferred.
• Supervisory or leadership experience preferred.
• Strong communication and interpersonal skills.
• Ability to lead a diverse team in a fast-paced environment.
• Knowledge of food safety and sanitation practices.
• Ability to handle basic administrative responsibilities.

Responsibilities

• Supervise and support food and beverage team members during shifts.
• Ensure guest service excellence and address questions or complaints.
• Monitor operations for quality, cleanliness, and presentation standards.
• Assist with opening/closing procedures and shift reconciliation.
• Direct, coach, and train team members; manage staffing levels.
• Monitor inventory, supplies, waste, and equipment needs.
• Ensure compliance with food safety, sanitation, and safety standards.
• Assist with events, catering, promotions, and other activities.
• Complete required reports and administrative duties.

Skills

Leadership

Customer service

Communication

Team supervision

Shift operations

Staff development

Job description

Great opportunity on our Food & Beverage Team!

The Food & Beverage Assistant Manager is responsible for supporting daily food and beverage operations and ensuring an exceptional guest experience. This position provides hands‑on leadership to hourly team members, assists with scheduling and shift operations, maintain quality and service standards, and helps ensure compliance with company policies, food safety regulations, and sanitation requirements, and assist with administrative duties as assigned, such as inventory, ordering, and payroll. This position will require work in all aspects of the Food and Beverage department, including The WP Café, Parlour Ice Cream, Event Catering, and event and performance driven bar operations. This position regularly works evenings and weekends. This position is a full time 30-40 hour per week non-exempt (hourly) position.

What you will do!

• Supervise and support food and beverage team members during assigned shifts.
• Ensure excellent guest service and promptly address guest questions, concerns, and complaints.
• Monitor daily operations to ensure service, food quality, cleanliness, and presentation standards are consistently met.
• Assist with opening and closing procedures, including shift reconciliation when applicable.
• Assign work responsibilities and provide direction, coaching, and on-the-job training to team members.
• Maintain appropriate staffing levels and communicate operational needs to management.
• Monitor inventory, supplies, product waste, and equipment needs.
• Ensure compliance with food safety, sanitation, health, and workplace safety standards.
• Assist in resolving employee issues and report significant concerns to management.
• Lead by example and promote teamwork, professionalism, accountability, and a positive work environment.
• Assist management with special events, catering, promotions, and other operational activities.
• Complete required reports, checklists, and other administrative duties.
• Perform other duties as assigned.

What you will need (qualifications)!

• Previous food and beverage, restaurant, hospitality, or customer service experience preferred.
• Previous supervisory or leadership experience preferred.
• Strong communication, customer service, and interpersonal skills.
• Ability to lead and motivate a diverse team in a fast-paced environment.
• Knowledge of food safety and sanitation practices.
• Ability to handle basic administrative responsibilities.
• Ability to creatively problem solve issues.
• Ability to work flexible hours, including evenings, weekends, holidays, and special events.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds.
• Ability to work in a fast-paced environment and perform repetitive tasks.
• Ability to work around food preparation areas, kitchen equipment, and varying temperatures.
• Ability to prepare food as necessary.

What we offer you !

A fun, engaging culture with Excellent Compensation anda full benefits package: Health, Dental, Vision, Life Insurance, STD/LTD Insurance, 401K, PTO, Holidays, Free membership to Washington Pavilion + perks such as tickets/discounts, and a discount at the WP Café on-site, Washington Pavilion apparel, employee fun events and so much more!

• Health
• Dental
• Vision
• Life Insurance
• STD/LTD Insurance
• 401K
• PTO
• Holidays
• Free membership to Washington Pavilion
• tickets/discounts
• discount at the WP Café on-site
• Washington Pavilion apparel
• employee fun events

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.

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