Food Access Coordinator

Second Harvest Food Bank of NW PA; Erie (Erie County); On-site; USD 42,000 - 54,000; Full time

Job summary

Second Harvest Food Bank of Northwest Pennsylvania is seeking a Mobile Home Delivery & Distribution Coordinator to expand food access across its 11-county service area. The role coordinates mobile pantries, home delivery programs, and community partnerships, leading logistics, scheduling, and cross-team collaboration to ensure respectful distributions.

The position emphasizes organizing complex logistics, meeting diverse community needs, and building relationships with partners.

Qualifications

• Two years of experience in program coordination, nonprofit services, logistics, community outreach, or a related field.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Plan and coordinate monthly mobile distribution schedules across the organization.
• Forecast participation and order appropriate food and produce for each distribution.
• Coordinate food box packing and product preparation with warehouse staff.
• Serve as the on-site lead for assigned distributions, ensuring safe, organized, and efficient operations.
• Coordinate distribution logistics for programs including Produce Express and Military Share.
• Manage day-to-day operations of home delivery programs, including delivery platforms.
• Coordinate neighbor enrollment, order fulfillment, and delivery logistics.
• Expand and improve home delivery services to increase access for neighbors unable to attend in-person distributions.
• Promote a neighbor-centered approach prioritizing accessibility and dignity.
• Maintain participant data and program records using Service Insights and other systems.
• Track grant expenditures and program metrics to support reporting requirements.
• Assist with grant reporting by compiling program data and outcomes.
• Keep program information current on the organization's website in collaboration with Marketing.

Skills

Logistics coordination

Nonprofit program coordination

Volunteer coordination

Data reporting

MS Office

Education

Two years experience in program coordination or related field

Tools

Service Insights

Microsoft Office

Job description

Full-Time | Non-Exempt | On-site
Department: Programs
Reports to: Programs Director

Help Bring Food Directly to Neighbors Who Need It Most

At Second Harvest Food Bank of Northwest Pennsylvania, we believe everyone deserves access to nutritious food - regardless of where they live or the barriers they face. The Food Access Coordinator plays a critical role in expanding food access by coordinating mobile pantry distributions, home delivery programs, and community partnerships throughout our 11-county service area.

This position is ideal for someone who enjoys organizing complex logistics, collaborating with multiple teams, solving problems, and creating meaningful connections that help neighbors receive food with dignity and respect.

What You'll Do

• Plan and coordinate monthly mobile distribution schedules across the organization.
• Forecast participation and order appropriate food and produce for each distribution.
• Coordinate food box packing and product preparation with warehouse staff.
• Serve as the on-site lead for assigned distributions, ensuring safe, organized, and efficient operations.
• Coordinate distribution logistics for programs including Produce Express and Military Share.

Home Delivery Program Management

• Manage the day-to-day operations of home delivery programs, including DoorDash or other delivery platforms.
• Coordinate neighbor enrollment, order fulfillment, and delivery logistics.
• Expand and improve home delivery services to increase access for neighbors unable to attend in-person distributions.
• Promote a neighbor-centered approach that prioritizes accessibility, dignity, and equitable food access.

Program Administration & Reporting

• Maintain accurate participant data and program records using Service Insights and other systems.
• Track grant expenditures and program metrics to support reporting requirements.
• Assist with grant reporting by compiling program data and outcomes.
• Help develop and maintain communication systems to notify neighbors of distribution schedules and updates.
• Keep program information current on the organization's website in collaboration with the Marketing team.

Collaboration & Community Engagement

• Work closely with Warehouse, Volunteer, Development, Marketing, and Agency Relations teams to ensure successful program execution.
• Coordinate volunteers for Produce Express and Military Share distributions and ensure volunteer hours are accurately tracked.
• Build relationships with community partners to support program growth throughout the region.
• Identify opportunities to expand mobile and home delivery services into underserved communities.

What You'll Bring

• Excellent organizational and project management skills with the ability to coordinate multiple priorities simultaneously.
• Strong communication and customer service skills with a passion for serving diverse communities.
• Ability to think strategically while managing day-to-day operations.
• Experience analyzing data, maintaining accurate records, and preparing reports.
• Ability to work independently while collaborating effectively across departments.
• Flexibility to travel throughout the service area and work occasional evenings or weekends as needed.
• Proficiency with Microsoft Office and the ability to quickly learn new software systems.

Education & Experience

• Two years of experience in program coordination, nonprofit services, logistics, community outreach, or a related field preferred.
• Equivalent combinations of education and experience will be considered.

Certificates & Requirements

• Valid Pennsylvania driver's license with a good driving record.
• Ability to travel throughout the 11-county service area.
• Ability to obtain any required program-specific certifications.

Physical Requirements

• Regularly sit, stand, walk, bend, and lift materials related to program operations.
• Ability to lift and move up to 25 pounds.
• Ability to work both indoors and outdoors during community distributions in varying weather conditions.

Why Join Second Harvest Food Bank?

Every distribution you coordinate helps ensure families, seniors, veterans, and children have access to nutritious food. As the Mobile Home Delivery & Distribution Coordinator, you'll help remove barriers to food access while strengthening programs that directly impact thousands of neighbors across Northwest Pennsylvania.

Equal Opportunity Employer

Second Harvest Food Bank of Northwest Pennsylvania is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.