FOIA Strategy & Solutions Expert

Armedia LLC; Vienna (VA); Vor Ort; USD 95.000 - 135.000; Vollzeit

Zusammenfassung

Armedia is seeking a FOIA Subject Matter Expert/Consultant to join our team in the Washington, D.C. area.

This role combines strategic guidance with hands-on FOIA work, onboarding ArkCase FOIA customers, and collaborating across business units to drive value. The ideal candidate has 5+ years of FOIA experience, excellent written and verbal communication, proactive collaboration, and the ability to train clients and support UAT, problem analysis, and pre-production readiness.

Qualifikationen

• 5+ years working with FOIA solutions.
• Bachelor's Degree or higher preferred.
• MS Office, Visio and SharePoint proficiency.

Aufgaben

• Provide strategic advice, guidance and expertise to program and project staff as well as the ArkCase FOIA product team
• Provide detailed analysis, evaluation and recommendations for improvements, optimization development, and or maintenance efforts for client-specific or mission critical challenges/issues
• Consult with clients to define need or problem, supervise studies and leads surveys to collect and analyze data to provide advice and recommend solutions
• Train and onboard clients to ArkCase FOIA
• Participate in FOIA Community events to represent Armedia and ArkCase FOIA, including developing and maintaining training materials and delivering sessions to end-user groups
• Work directly with users in the Stage environment to validate configurations, walk through workflows, and support pre-production readiness
• Provide hands‑on assistance to clients during User Acceptance Testing (UAT), including coordinating test scenarios, triaging feedback, and tracking issues to resolution
• Participate in FOIA Community events to represent Armedia and ArkCase FOIA

Kenntnisse

Proactive Communication

Excellent analytical skills

Self-motivated and results-oriented

Meeting and exceeding deadlines

Positive Attitude

Team collaboration

Excellent written and verbal comms

Ausbildung

Bachelor's Degree or higher

Tools

MS Office

MS Visio

MS SharePoint

Jobbeschreibung

Armedia is seeking a FOIA Subject Matter Expert/Consultant to join our team in the Washington, D.C. area.

This role combines strategic guidance with hands-on FOIA work, onboarding ArkCase FOIA customers, and collaborating across business units to drive value. The ideal candidate has 5+ years of FOIA experience, excellent written and verbal communication, proactive collaboration, and the ability to train clients and support UAT, problem analysis, and pre-production readiness.