FOH Team Member

The Press Club Grill; Torrance (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Prime Pizza is seeking a friendly Front of House Team Member to join our team. You will greet guests, take orders, process payments, and maintain knowledge of our menu. You will also organize order tickets, pack items, and assist with side duties to keep the shop clean and efficient.

Compensation of $18.47-$21/hr with potential additional $2-$5 per hour in tips is offered. The role emphasizes friendly service, accurate transactions, and adherence to safety standards.

Qualifications

• Friendly and customer-service oriented experience preferred.
• “FOH” front-of-house familiarity helpful.
• Ability to operate a POS and handle cash safely.

Responsibilities

• Greet guests and provide excellent customer service.
• Take orders in person and by phone.
• Process sales transactions accurately.
• Handle cash or card payments and give correct change.
• Know menu and products to answer questions.
• Organize order tickets for dine-in, take-out, and delivery.
• Pack food items and prepare side dishes.
• Follow health, safety, and employment standards.
• Perform side duties like building pizza boxes, portioning ingredients, and cleaning duties.

Job description

Prime Pizza is seeking a friendly and efficient FOH Team Member to join our team. As a FOH Team Member, you will play a vital role in providing excellent customer service and ensuring smooth transactions. Your main responsibilities will include greeting guests, taking orders, processing payments, and maintaining knowledge of our menu and products. You will also be responsible for organizing order tickets, packing food items, and assisting with various side duties to ensure the shop's cleanliness and efficiency.

Compensation: $18.47-$21/hr (with the possibility of additional $2-$5 in tips per hour)

Responsibilities

• Greet all guests with a warm welcome and provide exceptional customer service.
• Take customer orders both in person at the counter and over the phone.
• Process sales transactions accurately and efficiently.
• Accept cash or credit card payments and provide appropriate change.
• Possess thorough knowledge of the menu and products to answer customer questions effectively.
• Organize order tickets for dine-in, take-out, and delivery orders.
• Pack food items, reheat pizza slices, and prepare side items such as wings, garlic knots, and meatballs.
• Adhere to company policies, health, safety, and employment standards.
• Perform main side duties including building pizza boxes to meet par requirements, portioning sauces, cheese, and peppers, and general shop maintenance such as sweeping, mopping, and wiping down surfaces.
• Assist with additional side duties such as upkeep housekeeping duties like dishes and maintaining cleanliness of bathrooms.