FOH Team Member

The Press Club Grill; Burbank (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Prime Pizza in Burbank, CA is seeking a friendly FOH Team Member to ensure smooth transactions and great guest experience. You will greet guests, take orders, and assist with menu questions to drive satisfaction.

Responsibilities include processing payments, organizing tickets for dine-in and take-out, packing items, and supporting shop cleanliness and efficiency.

Qualifications

• Friendly, efficient FOH team member required.
• Ability to take orders and handle payments accurately.
• Must have knowledge of our menu and products to assist customers.

Responsibilities

• Greet guests with a warm welcome and provide excellent service.
• Take orders in person and over the phone.
• Process sales transactions accurately and securely.

Skills

Customer service

POS handling

Menu knowledge

Cash handling

Ticket organization

Food packing

Cleaning & sanitation

Job description

Prime Pizza is seeking a friendly and efficient FOH Team Member to join our team. As a FOH Team Member, you will play a vital role in providing excellent customer service and ensuring smooth transactions. Your main responsibilities will include greeting guests, taking orders, processing payments, and maintaining knowledge of our menu and products. You will also be responsible for organizing order tickets, packing food items, and assisting with various side duties to ensure the shop's cleanliness and efficiency.

Compensation: $18.47-$21/hr (with the possibility of additional $2-$5 in tips per hour)

Responsibilities

• Greet all guests with a warm welcome and provide exceptional customer service.
• Take customer orders both in person at the counter and over the phone.
• Process sales transactions accurately and efficiently.
• Accept cash or credit card payments and provide appropriate change.
• Possess thorough knowledge of the menu and products to answer customer questions effectively.
• Organize order tickets for dine-in, take-out, and delivery orders.
• Pack food items, reheat pizza slices, and prepare side items such as wings, garlic knots, and meatballs.
• Adhere to company policies, health, safety, and employment standards.
• Perform main side duties including building pizza boxes to meet par requirements, portioning sauces, cheese, and peppers, and general shop maintenance such as sweeping, mopping, and wiping down surfaces.
• Assist with additional side duties such as upkeep housekeeping duties like dishes and maintaining cleanliness of bathrooms.