FOH Team Member

Landed; Rancho Cucamonga (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Prime Pizza is seeking a friendly Front-of-House Team Member to greet guests, take orders, process payments, and help keep the shop clean and efficient. You will ensure smooth transactions, maintain menu knowledge, and assist with packing items and supporting side duties to meet par levels.

Compensation ranges from $16.90 to $18 per hour, with potential $2–$5 per hour in tips. This role supports a fast-paced environment and emphasizes customer service excellence.

Qualifications

• Customer service mindset
• Friendly and efficient communication
• Ability to learn menu and products quickly
• Accurate money handling and POS knowledge
• Team player with a proactive attitude

Responsibilities

• Greet guests warmly and provide top-notch customer service.
• Take orders in person and over the phone.
• Process transactions accurately and handle cash and cards.
• Maintain knowledge of menu items to answer questions.
• Organize order tickets for dine-in, take-out, and delivery.

Job description

Prime Pizza is seeking a friendly and efficient FOH Team Member to join our team. As a FOH Team Member, you will play a vital role in providing excellent customer service and ensuring smooth transactions. Your main responsibilities will include greeting guests, taking orders, processing payments, and maintaining knowledge of our menu and products. You will also be responsible for organizing order tickets, packing food items, and assisting with various side duties to ensure the shop's cleanliness and efficiency.

Compensation: $16.90-$18/hr (with the possibility of additional $2-$5 in tips per hour)

Responsibilities

• Greet all guests with a warm welcome and provide exceptional customer service.
• Take customer orders both in person at the counter and over the phone
• Process sales transactions accurately and efficiently.
• Accept cash or credit card payments and provide appropriate change.
• Possess thorough knowledge of the menu and products to answer customer questions effectively.
• Organize order tickets for dine-in, take-out, and delivery orders.
• Pack food items, reheat pizza slices, and prepare side items such as wings, garlic knots, and meatballs.
• Adhere to company policies, health, safety, and employment standards.
• Perform main side duties including building pizza boxes to meet par requirements, portioning sauces, cheese, and peppers, and general shop maintenance such as sweeping, mopping, and wiping down surfaces.
• Assist with additional side duties such as upkeep housekeeping duties like dishes and maintaining cleanliness of bathrooms.