FOH Supervisor/Lead - Guest Experience & Team Leadership

Compass Group, North America; Memphis (TN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector manages food, beverage, and retail operations across venues and seeks a FOH Supervisor/Lead for Memphis Zoo. The role oversees concessions stands, leads hourly teams, and ensures guest satisfaction during events and daily operations.

The position entails understanding menu offerings, pricing, inventory control, and strict adherence to cash handling and food safety standards. Join Levy Sector for a dynamic work environment and guest-first service culture.

Qualifications

• Experience supervising concessions operations.
• Ability to greet and assist guests.
• Knowledge of menu offerings and pricing.

Responsibilities

• Supervises multiple concession stands and leads hourly staff.
• Greets and assists guests with inquiries and needs.
• Knows menu offerings, presentation, and pricing.
• Ensures product control and proper inventory handling.
• Follows cash handling policies and food safety guidelines.
• Performs other duties as assigned.
• Be Nice.

Skills

Guest service

Team leadership

Cash handling

Food safety

Tools

POS systems

Inventory management

Job description

Levy Sector manages food, beverage, and retail operations across venues and seeks a FOH Supervisor/Lead for Memphis Zoo. The role oversees concessions stands, leads hourly teams, and ensures guest satisfaction during events and daily operations.

The position entails understanding menu offerings, pricing, inventory control, and strict adherence to cash handling and food safety standards. Join Levy Sector for a dynamic work environment and guest-first service culture.