FOH Shift Lead: Lead, Elevate Service & Growth

Dish Society; Houston (TX); In loco; USD 28.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Shift meals

Tips shared with FOH

Growth opportunities

Descrizione del lavoro

Dish Society Memorial in Houston is seeking a Shift Lead to guide the Front of House team during busy service periods. This full-time role requires restaurant experience, a leadership mindset, and a commitment to hospitality excellence.

You’ll manage workflow, coach teammates, handle guest concerns, and help open or close the restaurant using established procedures. Availability across mornings, evenings, weekends, and holidays is essential.

Competenze

• Prior restaurant or hospitality experience required.
• Must be at least 18 years old.
• Available mornings, evenings, weekends and holidays.
• Open to leadership and coaching others.

Mansioni

• Take orders, run food, make drinks, and assist guests.
• Manage shift flow and FOH/BOH communication.
• Coach team members during peak periods.
• Open or close the restaurant using checklists.
• Lead by example in cleanliness, hospitality, and work ethic.
• Handle guest recovery and escalate issues when needed.
• Uphold Dish Society values of hospitality, pride, growth, and connectedness.

Conoscenze

Leadership

Communication

Reliability

Team leadership

Descrizione del lavoro

Dish Society Memorial in Houston is seeking a Shift Lead to guide the Front of House team during busy service periods. This full-time role requires restaurant experience, a leadership mindset, and a commitment to hospitality excellence.

You’ll manage workflow, coach teammates, handle guest concerns, and help open or close the restaurant using established procedures. Availability across mornings, evenings, weekends, and holidays is essential.