FOH Shift Leader – Flexible Hours & Growth

Workstream; Lombard (IL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health benefits

401k

Scholarships

Sundays off

Free meals

Discounts

Flexible scheduling

Competitive pay

Job summary

Chick-fil-A Lombard is seeking a Customer Service/FOH Supervisor to lead front-of-house operations, train team members, and ensure excellent guest experiences in a fast-paced environment.

This part-time or full-time role offers competitive pay ($18-$22/hour), Sundays off, health benefits (full-time), 401k, scholarships, free meals, and flexible scheduling with opportunities for growth.

Qualifications

• Must be 18 years of age or older.
• Must be willing to work a minimum of 25 hours per week.
• Must be able and willing to open and/or close.
• Experience as a leader, preferably in a customer service or front-of-house environment.
• Ability to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods.
• Must be able to work in a fast-paced environment and maintain a positive attitude under pressure.
• Team-oriented, adaptable, dependable, coachable, and strong work ethic.
• Ability to communicate effectively with guests and team members as a supervisor/leader.

Responsibilities

• Maintain positive working relationships and provide direction and feedback to all front-of-house employees.
• Collaborate with the management team to train and track the performance of new Team Members.
• Motivate Team Members to maintain high customer service scores.
• Ensure timely completion of shift tasks and opening/closing responsibilities.
• Take ownership of front-of-house facilities, ensuring organization and adherence to sanitation and food safety procedures.
• Demonstrate a complete understanding of key positions in the front-of-house, including cashier, drive thru, and host roles.

Skills

Customer service

Conflict resolution

Leadership

Communication

Job description

Chick-fil-A Lombard is seeking a Customer Service/FOH Supervisor to lead front-of-house operations, train team members, and ensure excellent guest experiences in a fast-paced environment.

This part-time or full-time role offers competitive pay ($18-$22/hour), Sundays off, health benefits (full-time), 401k, scholarships, free meals, and flexible scheduling with opportunities for growth.