FOH Shift Leader

STK Aventura; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Group Life Insurance

Disability Insurance

Group Accident Insurance

Hospital Indemnity Insurance

Critical Illness Insurance

Traditional 401(k)

Roth 401(k)

Employee Dining Discounts or Onsite Me

Complimentary Onsite Meals

Career Development & Growth

Paid Sick Time (where applicable)

Employee Assistance Program (EAP)

Commuter Benefits

Dependent Care Benefits

Job summary

STK Aventura is seeking a Front of House Supervisor to ensure seamless daily operations, exceptional guest experiences, and efficient team performance in a fast-paced dining environment.

You will lead the FOH team, uphold service standards, and collaborate with culinary and management staff to deliver outstanding guest experiences. Candidates should have supervisory experience and a strong focus on hospitality.

Qualifications

• Previous supervisory experience in a high-volume restaurant.
• Strong understanding of front-of-house operations, guest service, and team leadership.
• Ability to multi-task and problem-solve in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Stand for extended periods; lift up to 50 lbs.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Supervise front-of-house operations and ensure smooth service flow.
• Lead and mentor FOH team members, fostering a positive work environment.
• Maintain high hospitality standards and guest engagement.
• Assist in training, scheduling, and coaching FOH staff.
• Ensure guest concerns are handled efficiently and professionally.
• Collaborate with management and kitchen for service execution.
• Oversee reservations and service efficiency to maximize guest experience.
• Monitor cleanliness, presentation, and dining ambiance.
• Assist with inventory, ordering, and POS system management.
• Ensure compliance with safety, sanitation, and health regulations.
• Execute tasks assigned by Restaurant Leadership with enthusiasm.

Skills

FOH Operations

Guest Service

Team Leadership

Communication Skills

Multi-tasking

POS Systems

Job description

Why Join Our Team?

• Comprehensive Benefits Package
  • Medical, Dental, and Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident, Hospital Indemnity, and Critical Illness Insurance
  • Traditional and Roth 401(k) Plan
• Exclusive Perks & Growth Opportunities
  • Employee Dining Discounts and/or Complimentary Onsite Meals
  • Career Development & Limitless Growth Opportunities
  • If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
  • Employee Assistance Program (EAP)
  • Commuter and Dependent Care Benefits

What You’ll Do

As a Front of House Supervisor, you will be responsible for ensuring seamless daily operations, exceptional guest experiences, and team efficiency. Your mission is to lead, support, and inspire the FOH team while maintaining service excellence, guest satisfaction, and operational success in a high-energy, fast-paced environment.

Key Responsibilities

• Supervise and support front-of-house operations, ensuring smooth service flow
• Lead and mentor FOH team members, fostering a positive and professional work environment
• Maintain high standards of hospitality, service, and guest engagement
• Assist in training, scheduling, and coaching FOH team members to ensure operational success
• Ensure all guest concerns and requests are handled efficiently and professionally
• Work closely with management and kitchen teams to ensure seamless communication and service execution
• Oversee table management, reservations, and service efficiency to maximize guest experience
• Monitor cleanliness, presentation, and overall ambiance to maintain a polished dining environment
• Assist with inventory, ordering, and POS system management
• Ensure compliance with safety, sanitation, and health department regulations
• Execute tasks assigned by Restaurant Leadership with professionalism and enthusiasm

What We’re Looking For

• Previous experience in a supervisory or leadership role in a high-volume restaurant
• Strong understanding of front-of-house operations, guest service, and team leadership
• Ability to multi-task and problem-solve in a fast-paced, high-energy environment
• Excellent communication and interpersonal skills
• Strong attention to detail, organization, and service standardsComfortable with POS systems, reservations, and floor management
• Must be able to stand for extended periods and lift to 50 lbs.
• Availability to work nights, weekends, and holidays
• Positive attitude, strong work ethic, and a team-first mentality

Why THE ONE GROUP is Your Next Career Move

This is more than a job—it’s a career opportunity with limitless potential in an expanding global brand.

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