FOH Team Lead

Paradies Lagardère; San Antonio (TX); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical benefits

401K program

Paid time off

Discounts on merchandise and dining

Career advance opportunities

Online learning system

Staff recognition programs

Transportation and parking space.

Job summary

Paradies Lagardère is an award‑winning and innovative airport concessionaire seeking passionate individuals for retail and dining roles in a diverse environment. We offer part‑time and full‑time opportunities to immerse you in our award‑winning concepts serving travelers daily.

Shift Leaders ensure guest satisfaction through proper training of employees, adherence to SOPs, and managing tasks such as food preparation, stocking, serving, and cleaning while greeting guests.

Qualifications

• Shift Leaders ensure guest satisfaction through proper training of employees.
• Must follow SOPs and handle food preparation and service tasks.
• Lead each shift by delegating duties and following up with team members.
• Maintain cleanliness and safety procedures.

Responsibilities

• Train staff to ensure guest satisfaction.
• Oversee food preparation, stocking, serving, and cleaning tasks.
• Greet guests and answer questions while upholding SOPs.
• Lead shift by delegating tasks and following up with team members.
• Monitor food safety, temperatures, and sanitation standards.

Skills

Leadership

Guest service

Food preparation

SOP adherence

Communication

Job description

Your career deserves... MORE OPPORTUNITIES

Paradies Lagardère is an award‑winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part‑time and full‑time opportunities will find you immersed in a rewarding environment in our award‑winning concepts that have kept travelers coming back year after year.

Shift Leaders ensure guest satisfaction through proper training of employees and adhering to company SOPs. They make sure team members perform a variety of tasks: preparing food, stocking supplies, serving, cleaning tables and counters, resetting/bussing tables, greeting guests and answering questions. Whether working in an on‑trend national brand or an iconic concept from the local community, you will create and deliver first‑class experiences for the traveling public.

Great Reasons to Work with Us

• Career advance opportunities
• Fun work environment
• Medical benefits
• Company paid time off
• Premium pay for worked holidays
• 401K program
• Online learning system
• Associate recognition programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How You Can Make a Difference

• Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post‑COVID‑19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Warmly greets and acknowledges guests upon arrival.
• Exceed company standards for food and beverage quality, service, and atmosphere while building positive customer relations.
• Serve as a role model and provide accessibility to staff while developing leadership and motivational skills. Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
• Support programs to enhance staff morale and training.
• Assist with food, beverage, labor‑management costs, receiving, storage, and inventory management.
• Lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Demonstrate management and leadership ability through building effective relationships with customers, supervisors, and team members.
• Must be proficient in each area of the restaurant to assist when necessary.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant.
• Prepare food when necessary.
• Check food quality and temperatures throughout the day to ensure food safety expectations are maintained.
• Ensure the security and safety of guests and team members through pro‑actively following proper sanitation and safety procedures.
• Follow proper procedures and guidelines for opening and closing the restaurant.
• Identify back‑ups in the kitchen and work with managers to re‑organize when necessary.
• Must demonstrate a commitment to getting the job done.
• Whether working in an on‑trend national brand or an iconic concept from the local community, you will create and deliver first‑class experiences for the traveling public.

Paradies Lagardère is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.