FOH & Server Manager — Lead Guest Experience

Great Western Dining Service Inc.; Dodge City (KS); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Great Western Dining Service Inc. is seeking a dynamic FOH/Server Manager to lead our hospitality team and ensure an exceptional guest experience. This role involves overseeing daily operations, motivating staff, and upholding high service standards in a fast-paced environment.

We value leadership, strong communication, and the ability to manage reservations, seating, and service flow while maintaining safety and sanitation in the dining area.

Qualifications

• Experience in restaurant management or supervisory roles in hospitality.
• Strong leadership, communication, and interpersonal skills.
• Familiarity with POS systems and reservation software; basic financial management knowledge.

Responsibilities

• Supervise and coordinate front-of-house staff to deliver outstanding customer service
• Manage daily restaurant operations, including reservations, seating, and service flow
• Train, mentor, evaluate team members for high performance
• Handle guest inquiries, complaints, and special requests with professionalism
• Monitor cleanliness, safety, sanitation in dining area
• Collaborate with kitchen staff and management to ensure smooth service delivery
• Assist in inventory management, ordering supplies, and controlling costs
• Ensure compliance with health, safety, licensing regulations

Skills

Restaurant management

Leadership

Communication

Multitasking

POS systems

Reservations software

Education

High school diploma or equivalent

Tools

POS systems

Reservation software

Job description

Great Western Dining Service Inc. is seeking a dynamic FOH/Server Manager to lead our hospitality team and ensure an exceptional guest experience. This role involves overseeing daily operations, motivating staff, and upholding high service standards in a fast-paced environment.

We value leadership, strong communication, and the ability to manage reservations, seating, and service flow while maintaining safety and sanitation in the dining area.