FOH/Server Manager

Great Western Dining Service Inc.; Dodge City (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

Great Western Dining Service Inc. is seeking a dynamic FOH/Server Manager to lead our hospitality team and ensure an exceptional guest experience. This role involves overseeing daily operations, motivating staff, and upholding high service standards in a fast-paced environment.

We value leadership, strong communication, and the ability to manage reservations, seating, and service flow while maintaining safety and sanitation in the dining area.

Qualifications

• Experience in restaurant management or supervisory roles in hospitality.
• Strong leadership, communication, and interpersonal skills.
• Familiarity with POS systems and reservation software; basic financial management knowledge.

Responsibilities

• Supervise and coordinate front-of-house staff to deliver outstanding customer service
• Manage daily restaurant operations, including reservations, seating, and service flow
• Train, mentor, evaluate team members for high performance
• Handle guest inquiries, complaints, and special requests with professionalism
• Monitor cleanliness, safety, sanitation in dining area
• Collaborate with kitchen staff and management to ensure smooth service delivery
• Assist in inventory management, ordering supplies, and controlling costs
• Ensure compliance with health, safety, licensing regulations

Skills

Restaurant management

Leadership

Communication

Multitasking

POS systems

Reservations software

Education

High school diploma or equivalent

Tools

POS systems

Reservation software

Job description

Description

Great Western Dining Service is a forward-thinking food service management company that recognizes the profound impact of exceptional cuisine. We believe that food fosters connection, cultivates the community, and creates enduring memories.

We are committed to cultivating a professional environment that values creativity, innovation, and collaboration. Our diverse team members are empowered to contribute fresh perspectives and inspired ideas, resulting in distinctive and memorable dining experiences for our guests.

As we continue to grow, we are proud to provide accelerated career advancement opportunities for dedicated and driven team members.

FOH/Server Manager

We are seeking a dynamic and experienced Front of House (FOH) / Server Manager to lead our hospitality team and ensure an exceptional guest experience. This role offers an exciting opportunity to oversee daily operations, motivate staff, and uphold the highest standards of service in a vibrant and customer-focused environment. If you are passionate about hospitality, possess strong leadership skills, and thrive in a fast-paced setting, we invite you to join our team.

Responsibilities:

• Supervise and coordinate front-of-house staff to deliver outstanding customer service
• Manage daily restaurant operations, including reservations, seating arrangements, and service flow
• Train, mentor, and evaluate team members to ensure high performance and professional development
• Handle guest inquiries, complaints, and special requests with professionalism and tact
• Monitor and maintain cleanliness, safety, and sanitation standards in the dining area
• Collaborate with kitchen staff and management to ensure smooth communication and service delivery
• Assist in inventory management, ordering supplies, and controlling costs
• Ensure compliance with health, safety, and licensing regulations

Skills and Qualifications:

• Proven experience in restaurant management or supervisory roles in the hospitality industry
• Excellent leadership, communication, and interpersonal skills
• Strong organizational and multitasking abilities
• Knowledge of POS systems, reservation software, and basic financial management
• Ability to remain calm and professional under pressure
• High school diploma or equivalent; additional hospitality or management training is a plus

We are an equal opportunity employer and welcome applications from all qualified individuals.

Requirements

Physical requirements:

• Continuous walking and other means of mobility up to 8 hours a day
• Stand, sit or walk for an extended period of time.
• Ability to reach, bend, stoop, push/pull and frequently lift/move up to 30 pounds