FOH Guest Experience & Operations Manager

Valid8 Financial, Inc.; Coinjock (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Valid8 Financial, Inc. seeks a Front of House Restaurant Manager to oversee daily restaurant operations, hire and train staff, and handle guest concerns. You will schedule staff, manage inventory, and ensure compliance with health and safety standards.

You will work closely with chefs on menu execution and pricing while maintaining cost controls. The role requires strong leadership, experience in hospitality management, and proficiency with restaurant software (Toast/Sling).

Qualifications

• High school diploma or equivalent.
• Bachelor's degree in Business Administration, hospitality management or culinary studies is a plus.
• Proven supervisory and leadership experience in hospitality.
• Experience as Restaurant Manager or similar role in F&B.
• Familiarity with restaurant management software (Toast/Sling preferred).
• Strong organizational and financial management skills.

Responsibilities

• Oversee daily restaurant operations and staff performance.
• Hire, train, and schedule restaurant staff per company policies.
• Address guest concerns and resolve issues professionally.
• Ensure compliance with health, safety and sanitation standards.
• Manage inventory, food costs and supplier relations.
• Collaborate with chefs on menu development and pricing.
• Monitor cash handling, POS accuracy and end-of-day procedures.
• Maintain budget controls and identify waste reduction opportunities.

Skills

Staff supervision

Leadership

Customer service

Budgeting

Scheduling

F&B knowledge

English proficiency

Education

High school diploma

Bachelor's degree in Business Administration or Hospitality

Tools

Toast

Sling

MS Office

Job description

Valid8 Financial, Inc. seeks a Front of House Restaurant Manager to oversee daily restaurant operations, hire and train staff, and handle guest concerns. You will schedule staff, manage inventory, and ensure compliance with health and safety standards.

You will work closely with chefs on menu execution and pricing while maintaining cost controls. The role requires strong leadership, experience in hospitality management, and proficiency with restaurant software (Toast/Sling).