FOH Manager

V Pizza Jax Beach; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Career advancement

Competitive compensation

Job summary

V Pizza Jax Beach in Florida is seeking dedicated managers, including Front of House candidates, to join our team. This role offers a clear path from training to leadership with competitive compensation and comprehensive onboarding.

You will participate in a management training program, learn operations, sales, and customer service, and assist in daily restaurant duties while mentoring staff to deliver great guest experiences.

Qualifications

• Experience in customer service or sales is required for Front of House Managers.
• Strong organizational and communication skills in a fast-paced environment.
• Ability to lead and motivate staff.

Responsibilities

• Participate in comprehensive management training to prepare for leadership.
• Learn operations, sales, marketing, and customer service.
• Assist in day-to-day operations under experienced managers.
• Support duties of other staff during absences or peak times.
• Help monitor labor, food and beverage costs and turnover.
• Maintain safety and health code standards throughout the restaurant.
• Provide excellent customer service and resolve inquiries promptly.
• Assist in developing and implementing marketing strategies.
• Lead and motivate staff to complete tasks efficiently.
• Assist in staffing, hiring, training, scheduling, and terminations.

Skills

Customer service

Sales experience

Strong communication

Organizational skills

Team leadership

Job description

Description

We are looking for great managers to join our team, including Front of House candidates. This is an exciting opportunity for individuals who are eager to learn and grow within a dynamic company. We offer competitive compensation, comprehensive training, and opportunities for career advancement. If you are motivated, enthusiastic, and ready to take on new challenges, we want to hear from you!

Responsibilities and Duties

• Participate in a comprehensive management training program to develop the skills and knowledge necessary for a leadership role
• Learn and understand various aspects of the business that includes operations, sales, marketing, and customer service
• Assist in managing day-to-day operations of the company under the guidance of experienced managers
• Helping with duties of other employees (e.g., cashier, server, cook, etc.) when necessary, because of an unexpected absence or extra volume
• Must be able to achieve results in key areas, such as labor, food cost, beverage cost, turnover, V for Victory, etc.
• Maintain safety and health code standards throughout entire restaurant
• Provide excellent customer service by addressing customer inquiries and resolving issues in a timely manner with a friendly and polite attitude
• Maintain accurate records and perform data entry tasks as needed
• Assist in developing and implementing marketing strategies to promote products or service
• Lead and motivate staff to complete their tasks in efficient manner
• Demonstrate phone etiquette when interacting with customers or clients
• Assisting in staffing responsibilities, including hiring, training, scheduling, and terminating

Requirements

Qualifications and Skills

• Previous experience in a customer service or sales role is required for Front of House Managers
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Ability to maintain professionalism and positive attitude in a fast-paced environment