FOH Ops Lead

Chick-fil-A; Bradenton (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Chick-fil-A Heritage Harbour is seeking a highly skilled FOH Ops Lead to drive front counter sales and ensure outstanding guest experiences in both the dining room and parking lot. You will lead front-of-house operations, mentor team members, and uphold the Chick-fil-A standard of service.

Join a loving, people-focused company that supports growth, leadership development, and community involvement. This full-time role offers opportunities to make a real impact in a fast-paced environment.

Qualifications

• Must be passionate about guest service and hospitality.
• Strong leadership and team coaching abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and manage front counter operations with enthusiasm and efficiency.
• Manage guest relations with a focus on guest satisfaction.
• Drive sales by providing exceptional guest service at the front counter.
• Conduct dining room check-ins to ensure a welcoming environment.
• Oversee parking lot check-ins to maintain smooth guest flow.

Skills

Guest service

Leadership

Communication

Job description

Chick-fil-A Heritage Harbour: Opening for a Highly Skilled FOH Ops Lead

Are you looking for a fun, enthusiastic work environment where teamwork and leadership thrive? Do you want to be part of a loving, people-focused company that values your growth and development?

Join Chick-fil-A, where working is more than just a job – it’s a chance to develop your leadership skills in a dynamic, positive atmosphere. As our FOH Ops Lead, you will play a key role in driving front counter sales and ensuring excellent guest experiences both inside the dining room and in the parking lot. This is a fantastic opportunity to grow your career in the food & beverage industry with a company that invests in its team members and community.

Key Responsibilities

• Lead and manage front counter operations with enthusiasm and efficiency
• Manage guest relations
• Drive sales by providing exceptional guest service at the front counter
• Conduct dining room check-ins to ensure a welcoming environment
• Oversee parking lot check-ins to maintain smooth guest flow

Why You Should Apply

• Work in a positive, team-oriented setting that supports your growth
• Develop valuable leadership and operational skills in a fast-paced environment
• Be part of a well-respected brand known for community involvement and employee development
• Enjoy a full-time role with opportunities to make a real impact

Qualifications

• Motivated and dynamic individual with a passion for guest service
• Strong communication and leadership abilities
• Ability to thrive in a fast-paced, fun, and friendly environment

Location: Chick-fil-A at Heritage Harbour

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.