FOH Ops Lead

Workstream; Bradenton (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Chick-fil-A Heritage Harbour in Bradenton, FL is seeking a highly skilled FOH Ops Lead to drive front counter sales and ensure exceptional guest experiences inside the dining room and in the parking lot. You will lead front counter operations, oversee guest relations, and promote a welcoming, fast-paced service culture.

This full-time role offers growth, teamwork, and the chance to develop leadership capabilities within a well-respected brand.

Qualifications

• Motivated and dynamic individual with a passion for guest service.
• Strong communication and leadership abilities.
• Ability to thrive in a fast-paced, fun, and friendly environment.

Responsibilities

• Lead and manage front counter operations with enthusiasm and efficiency
• Manage guest relations
• Drive sales by providing exceptional guest service at the front counter
• Conduct dining room check-ins to ensure a welcoming environment
• Oversee parking lot check-ins to maintain smooth guest flow

Skills

Guest service

Leadership

Communication

Teamwork

Job description

Chick-fil-A Heritage Harbour: Opening for a Highly Skilled FOH Ops Lead

Are you looking for a fun, enthusiastic work environment where teamwork and leadership thrive? Do you want to be part of a loving, people-focused company that values your growth and development?

Join Chick-fil-A, where working is more than just a job - it's a chance to develop your leadership skills in a dynamic, positive atmosphere. As our FOH Ops Lead, you will play a key role in driving front counter sales and ensuring excellent guest experiences both inside the dining room and in the parking lot. This is a fantastic opportunity to grow your career in the food & beverage industry with a company that invests in its team members and community.

Key Responsibilities

• Lead and manage front counter operations with enthusiasm and efficiency
• Manage guest relations
• Drive sales by providing exceptional guest service at the front counter
• Conduct dining room check-ins to ensure a welcoming environment
• Oversee parking lot check-ins to maintain smooth guest flow

Why You Should Apply

• Work in a positive, team-oriented setting that supports your growth
• Develop valuable leadership and operational skills in a fast-paced environment
• Be part of a well-respected brand known for community involvement and employee development
• Enjoy a full-time role with opportunities to make a real impact

Qualifications

• Motivated and dynamic individual with a passion for guest service
• Strong communication and leadership abilities
• Ability to thrive in a fast-paced, fun, and friendly environment

Location: Chick-fil-A at Heritage Harbour

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.