FOH Manager - Bar & Service Leader | Growth & Perks

Firebirds Wood Fired Grill; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus program

Paid time off

401k match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Growth opportunities

Job summary

Firebirds Wood Fired Grill in Charlotte, NC seeks a Service/Bar Manager to oversee daily front of house operations, ensuring exceptional guest experiences, team leadership, and seamless service in dining room and bar.

The role involves hands-on presence, staffing, hiring, inventory management, and close collaboration with the General Manager to keep operations running smoothly and guests satisfied.

Qualifications

• Minimum 2 years high volume, full-service restaurant experience.
• Warm, passionate, and committed to the industry.
• Excellent communication skills.
• Ability to remain calm, cool, and collected under pressure.
• Self-Actualized, motivated, and dependable.
• Self-discipline; maintained professional appearance.

Responsibilities

• Engages with the team members and the guests.
• Maintains a strong presence in the dining room, bar, and front door to ensure guests are well cared for and steps of service are executed.
• Oversees learning and development of hourly team.
• Organizes scheduling for front of house team members.
• Responsible for team development by interviewing and hiring front of house team members to maintain staffing goals.
• Manages bar inventory and ordering.
• Conducts inventory of wine, liquor, and beer bi-weekly in a team effort.
• Partners with the General Manager to ensure all operations run smoothly.

Skills

Hospitality leadership

Excellent communication

Calm under pressure

Motivated and dependable

Professional appearance

Guest relations

Job description

Firebirds Wood Fired Grill in Charlotte, NC seeks a Service/Bar Manager to oversee daily front of house operations, ensuring exceptional guest experiences, team leadership, and seamless service in dining room and bar.

The role involves hands-on presence, staffing, hiring, inventory management, and close collaboration with the General Manager to keep operations running smoothly and guests satisfied.