FOH LEAD SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Worcester (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Free shift meal

Instapay via One @Work app

Competitive wages

Job summary

Chartwells Higher Education Dining Services in Worcester, MA is hiring a full-time Front of House Lead Supervisor to oversee dining room operations and help deliver top-quality service at 486 Chandler Street. The role requires flexibility for days, nights and weekends.

The position involves inventory control, supervising staff to meet quality standards, maintaining clean and organized service areas, monitoring signage, and ensuring compliance with client expectations.

Qualifications

• Prior experience in university dining is a plus.
• Ability to lift and move up to 25 pounds.

Responsibilities

• Monitors inventory to maintain high valuation and minimize waste.
• Ensures staff are on task, quality standards are met, and the area is clean and organized.
• Monitors marketing and ensures signage is current and appropriate.
• Upholds policies and procedures to meet company and client expectations.
• Performs other duties as assigned.

Skills

Experience in university dining

Job description

• We are hiring immediately for a full time FOH LEAD SUPERVISOR position.
• Address: 486 Chandler Street, Worcester, MA 01602. Note: online applications accepted only.
• Schedule: Full time schedule; days and hours may vary. Days, nights, and weekends. More details upon interview.
• Requirement: Prior experience in university dining is a plus.
• Perks: Free shift meal!
• Pay Range: $22.00 per hour to $25.00 per hour.

Location: Worcester State College

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Job Summary

Monitors the food service operation to ensure production of top quality products and service.

Essential Duties and Responsibilities

• Performs inventory management to maintain high valuation and minimal waste.
• Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
• Monitors marketing, confirming that signage is current and appropriate.
• Upholds policies and procedures to guarantee compliance with company and client expectations.
• Performs other duties as assigned.

Qualifications

• Ability to lift and move up to 25 pounds.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year‑round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.