FOH LEAD SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Boston (MA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Instapay

Health benefits

Retirement plan

Training & development

Discount marketplace

Job summary

Chartwells Higher Ed is hiring a Front-of-House Lead Supervisor for a full-time role at Northeastern University in Boston. The position requires prior supervisory experience and offers a fixed pay rate of $27.50 per hour with a Sunday–Thursday schedule and potential evening shifts.

Benefits and Instapay are available; applications accepted online only. The role focuses on overseeing food service operations, maintaining quality, inventory, and compliance while guiding staff and ensuring customer

Qualifications

• Prior supervisory experience is required.
• Ability to lift and move up to 25 pounds.
• Experience in food service environment preferred.

Responsibilities

• Performs inventory management to maintain high valuation and minimal waste.
• Ensures staff are on task, quality standards are met, and the area is clean and organized.
• Monitors marketing and ensures signage is current and appropriate.
• Upholds policies and procedures to meet company and client expectations.
• Performs other duties as assigned.

Skills

Supervisory experience

Food service experience

Communication skills

Job description

• We are hiring immediately for a full time FOH LEAD SUPERVISOR position.
• Address: 1155 Tremont Street, Roxbury Crossing, MA 02120. Note: online applications accepted only.
• Schedule: Full time schedule; Sunday through Thursday, hours may vary. PM shifts. More details upon interview
• Requirement: Prior supervisory experience is required.
• Fixed Pay Rate: $27.50 per hour.

Location: Northeastern University

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

Job Summary

Monitors the food service operation to ensure production of top quality products and service.

Essential Duties and Responsibilities

• Performs inventory management to maintain high valuation and minimal waste.
• Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
• Monitors marketing, confirming that signage is current and appropriate.
• Upholds policies and procedures to guarantee compliance with company and client expectations.
• Performs other duties as assigned.

Qualifications

• Ability to lift and move up to 25 pounds.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.