FOH Hourly Supervisor – Shark Bar KC
Company: Live! Hospitality & Entertainment
Location: Kansas City, MO
Salary: $50,000.00–$55,000.00 (part‑time)
Responsibilities
- Ensure compliance with standards of service and operating procedures.
- Adhere to federal, state, and local regulations concerning health safety or other compliance requirements.
- Supervise day‑to‑day activities of one or more food and/or beverage outlets or assigned portion of the operation.
- Plan and organize work.
- Communicate and enforce policies and procedures.
- Recommend and/or initiate salary, disciplinary, or other staffing‑related actions in accordance with company rules and policies.
- Alert management of potentially serious issues.
- Ensure all staff is properly trained and certified and has the tools and equipment needed to effectively carry out their job functions.
- Ensure guests are greeted upon arrival, respond appropriately to guest complaints, and establish and implement service recovery guidelines to ensure total guest satisfaction.
- Assist in creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage; assist in the development and implementation of new menus and local food and beverage marketing programs.
- Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results and initiate corrective action as needed.
- Maintain procedures to ensure the proper storage of restaurant inventory and equipment, secure monetary and credit transactions, replenish supplies and inventory timely, and minimize waste and control costs.
- Achieve budgeted revenues, control expenses and labor costs, and maximize profitability; assist in preparation of the annual operating budget.
- Ensure that all restaurant equipment (coffee machines, soda machines, registers, etc.) are in proper operational condition and cleaned regularly.
- Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
- May coordinate special events scheduled for the venue.
Qualifications
- High school diploma or equivalent and at least 1–2 years of restaurant management experience in a full‑service restaurant, nightclub, or similar setting.
- Hospitality Management Degree or some college preferred.
- Must speak fluent English; other languages preferred.
Job Requirements
- Effective communication skills when interacting with guests, employees, and third parties.
- Reading and writing abilities for completing paperwork, management reports, ordering, and receiving inventory.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
- Problem‑solving, reasoning, motivation, organization, and training abilities.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required.
- May be required to work nights, weekends, and/or holidays.
- Ability to carry or lift items weighing up to 75 pounds.
- Ability to move around the outlet(s) safely and efficiently.
- Handling food, objects, products, and utensils.
- Ability to bend, stoop, and kneel.
Seniority Level
Mid‑Senior level
Employment Type
Part‑time
Job Function
Management and Manufacturing
Industry
Restaurants