FOH - Barista / Counter Attendant

SA Hospitality Group; New York (NY); On-site; USD 17,000 - 25,000; Part time

Job summary

SA Hospitality Group in New York seeks a courteous counter attendant/barista to greet guests, answer questions, and provide requested items at the café counter. You will ensure accurate rung-in checks and maintain clean, well-stocked displays to support the daily operation.

The role requires basic food handling, strong English communication, teamwork, and the ability to lift up to 25 lbs. FIFO adherence and closing procedures are essential components of the job.

Qualifications

• Ability to work as part of a team.
• Basic food handling, preparation, and cleaning skills.
• Time management and ability to work under pressure with high volume.
• Ability to communicate and understand direction in English to ensure safety.
• Active listening and learning skills.
• Reading and speaking comprehension skills.
• Discipline to follow set standards.
• Ability to lift up to 25 lbs.

Responsibilities

• Greet guests at the counter displays and café entrances.
• Answer guest questions related to product and items on display.
• Pack and provide guests with requested items.
• Ensure items are correctly rung in on checks.
• Maintain FIFO and discard expired or substandard items promptly.
• Keep counter and display clean and presentable during hours of operation.
• Complete closing counter checklist before departure.
• Handle cash drawer and conduct checkout after each shift.
• Maintain counter cleanliness in line with Health Department standards.
• Restock counter items at end of shift, e.g., cookies, oils, etc.
• Prepare packing materials for wrapping items and food products.
• Report any equipment issues to management immediately.
• Date-mark food items at end of shift.
• Perform routine counter maintenance cleaning.

Skills

Teamwork

English communication

Time management

Attention to detail

Food handling

Job description

Position Purpose: the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

Key Responsibilities/Accountabilities:

• Greet the guests who approach the counter displays and walk into the café.
• Answer all guest questions related to product and displayed items.
• Pack and provide the guests with requested items.
• Ensure that all items are correctly rung-in on checks.
• Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.
• Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.
• Follow and complete closing counter check list prior to departure.
• Perform the cash drawer checkout after each shift (ask management for assistance if needed).
• Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
• Requisition all needed food items and keep the counter always stocked and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
• Prepare all packing products needed for wrapping of items and food products.
• Communicate any problems (lighting, cooling units, etc.) to management immediately.
• Mark food items with dates at the end of your shift.
• Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).

Minimal Essential Requirements:

• The ability to work as part of a team, personal cleanliness, and uniform cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Active listening and learning skills.
• Reading and speaking comprehension skills
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.