FOH - Barista

Sant Ambroeus Hospitality Group; New York (NY); On-site; USD 20,664 - 30,307; Full time

Job summary

Sant Ambroeus Hospitality Group in New York is seeking a friendly counter attendant/barista to greet guests, assist with orders, and ensure items are rung and packed accurately.

You will maintain the counter display, follow FIFO, perform closing duties, handle cash drawer checks, and keep the workspace clean while communicating issues to management. Strong English and teamwork are essential to thrive in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to follow instructions in English and work with a team.
• Ability to lift up to 25 lbs.

Responsibilities

• Greet guests who approach the counter and café.
• Answer guest questions related to products.
• Pack and provide requested items.
• Ensure items are correctly rung in on checks.
• Maintain display items and follow FIFO; discard expired items.
• Maintain counter appearance during operating hours.
• Perform closing counter checks and cash drawer after each shift.
• Keep the counter neat and comply with Health Department standards.
• Communicate problems to management immediately.
• Ability to work as part of a team and maintain cleanliness.

Skills

Customer service

Teamwork

English communication

Time management

Job description

Overview

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Position Purpose

the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

Key Responsibilities

• Greet the guests who approach the counter displays and walk into the café.
• Answer all guest questions related to product and displayed items.
• Pack and provide the guests with requested items.
• Ensure that all items are correctly rung-in on checks.
• Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.
• Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.
• Follow and complete closing counter check list prior to departure.
• Perform the cash drawer checkout after each shift (ask management for assistance if needed).
• Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
• Prepare all packing products needed for wrapping of items and food products.
• Communicate any problems (lighting, cooling units, etc.) to management immediately.
• Mark food items with dates at the end of your shift.
• Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).
• The ability to work as part of a team, personal cleanliness, and uniform cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Active listening and learning skills.
• Reading and speaking comprehension skills
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

ADA

SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Equal Opportunity and Compliance

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.