FOH - Barista

SA Hospitality Group; New York, Northern (NY, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

SA Hospitality Group, rooted in Italian hospitality, is seeking a counter attendant/barista in New York City. You will greet guests, answer questions, and provide items, while ensuring accurate rung-in on checks and maintaining display standards.

You will handle cash, follow FIFO, keep the counter clean, and coordinate with management on closing duties and safety practices. The role requires teamwork, basic food handling, and the ability to lift up to 25 pounds.

Qualifications

• Customer-facing role with greeting guests and answering questions.
• Ability to process transactions and rung-in items accurately.
• Maintain clean, organized counter and display at all times.

Responsibilities

• Greet guests at the counter and in the café.
• Answer guest questions related to product and items on display.
• Pack and provide requested items, ensuring correct pricing at checkout.
• Ensure all items are accurately rung in on checks.
• Maintain display and counter using FIFO and discard expired or substandard items.
• Keep counter and display clean and presentable during hours of operation.
• Complete closing counter checklist before departure.
• Perform cash drawer reconciliation after each shift.
• Ensure compliance with Health Department standards and cleanliness.
• Prepare packing products for wrapping of items and food products.
• Communicate issues (lighting, cooling units, etc.) to management promptly.
• Mark dated items at end of shift.
• Maintain discipline to follow set standards and work as part of a team.
• Lift up to 25 lbs as needed.

Skills

Guest service

Cash handling

Teamwork

Time management

Food safety basics

Attention to detail

Job description

Posted Thursday, August 27, 2026 at 4:00 AM

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.

Position Purpose: the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

Key Responsibilities/Accountabilities:

• Greet the guests who approach the counter displays and walk into the café.
• Answer all guest questions related to product and displayed items.
• Pack and provide the guests with requested items.
• Ensure that all items are correctly rung-in on checks.
• Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.
• Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.
• Follow and complete closing counter check list prior to departure.
• Perform the cash drawer checkout after each shift (ask management for assistance if needed).
• Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
• Prepare all packing products needed for wrapping of items and food products.
• Communicate any problems (lighting, cooling units, etc.) to management immediately.
• Mark food items with dates at the end of your shift.
• Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).
• The ability to work as part of a team, personal cleanliness, and uniform cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Active listening and learning skills.
• Reading and speaking comprehension skills
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.