FM Engineering Ops Manager

CBRE Group, Inc.; Plano (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

CBRE Group, Inc. in Plano, TX is seeking an FM Engineering Ops Manager to lead a team providing technical and operational support, preventive maintenance, and repairs on equipment and systems.

You will supervise staff, manage schedules, coach performance, recruit, and build strong client and stakeholder relationships while guiding department profitability and adherence to CBRE policy. This role emphasizes leadership, data-driven decision making, and alignment with CBRE RISE values to drive

Qualifications

• Bachelor's degree preferred with 3-5 years of relevant experience.
• Experience in staffing, training, coaching, and performance management.
• Ability to guide the exchange of sensitive information and set expectations.
• Leadership skills to motivate team and impact quality, efficiency, and department.
• Advanced MS Office skills and strong organizational abilities.

Responsibilities

• Provide formal supervision to employees and conduct performance evaluations.
• Coordinate and manage daily team activities, schedules, and cross-training.
• Maintain relationships with clients, partners, and stakeholders.
• Manage department profits and losses and direct initiatives.
• Guide managers in implementing company initiatives and policies.
• Ensure operations align with established procedures and regulatory records.
• Lead by example and model CBRE RISE values.
• Identify and resolve day-to-day and moderately complex issues.

Skills

Staff leadership

Staff development

Performance coaching

Recruiting & hiring

Scheduling & cross-training

Client/stakeholder relationships

P&L / budgeting awareness

Microsoft Office

Analytical math skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

About the Role:As a CBRE FM Engineering Ops Manager, you will help manage the team responsible for providing technical and operational support to the account staff. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. . What You’ll Do:• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. • Maintain relationships with clients, partners, and other stakeholders. • Manage the profits and losses of the department or a specific division. • Develop goals and initiatives to direct the department's course. • Guide managers in implementing company initiatives and policies. • Evaluate company processes and procedures to solve issues within them. • Ensure business operations are implemented based on established procedures. • Keep track of regulatory records and paperwork. • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. • Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.What You’ll Need:• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. • Extensive organizational skills with a strong inquisitive mindset. • Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.Our Values In HiringAt CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.Disclaimers Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.About CBRE Group, Inc.CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).